Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.58

4.6 Rating 178 Reviews

89 %

of reviewers recommend Konditor

4.6

Based on 178 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Konditor 5 star review on 23rd April 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my cakes from Konditor. They are amongst the best. I just wish the range was a little wider and more adventurous, as what I have sampled are exemplars of what cakes should aspire to being. I haven't even tried thir brownies yet - something to look forward to!”

Helpful Report

Posted 2 weeks ago

Hi Adam, Thanks for taking the time to leave us a review! I'm happy to see that you love the cakes here at Konditor, we all do too! We have seasonal products throughout the year and right now we have our Rhubarb & Rose cake which is here for Spring! Come give it a try soon :) Also, we hope to see you try some of our brownies too!! Thank you, Nicole :)

Posted 2 weeks ago

“My family liked the products very much. The service was very good. When I would have to order some products in future I'll order them from the Konditor.”

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Posted 1 month ago

Hi there, Thank you for leaving a lovely review! Nice to see your family enjoyed our Easter products! It's always nice to see you enjoyed our experience with us also! Hope to see you order with us again soon and enjoy more of our products! Thank you, Nicole :)

Posted 1 month ago

“Cake was really nice as usual; only that there were traces of eggshell in some bites. But all the rest really good.”

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Posted 1 month ago

Hey there! Thank you for leaving a review! Glad to hear you enjoyed our chocolate noisette cake! So sorry to hear about the eggshell in your cake! It doesn't meet the standards and quality we aim to deliver, so we really do apologise about that! We're more than happy to look into this further if you wish to, just contact us on hello@konditor.co.uk or call us on 0207 6333 333! Thank you, Nicole :)

Posted 1 month ago

“My cake was excellent along with service, however, the paper bag you gave me fell apart and my cake dropped out of the bottom of the bag and on to the floor. Given the price (and weight) of the cakes I'd expect a much better bag.”

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Posted 2 months ago

Hi Alex, Thanks for your review and feedback! I will pass this along to the team about a solution for the carry bags. Very happy to hear you enjoyed the cake and our service :) Thanks, The Konditor Team

Posted 2 months ago

“Bought a personalised brownie for my girlfriend’s birthday and she was delighted with it. Great communications on the delivery too and we’d use again.”

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Posted 3 months ago

Hi Gareth, Thanks for your review! We are so glad your girlfriend enjoyed the brownie slab and the delivery process was smooth :) Thanks, The Konditor Team

Posted 2 months ago

“Always tasty but the price keep going up.”

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Posted 3 months ago

“The Christmas cookies (kipferl) I bought were very good - they are not a bargain, however. The chain appears to have some other very nice offerings. Service is good.”

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Posted 4 months ago

Hi Edward, Thanks for your review of our products and service! We hope you visit again soon and try a new treat :) Thanks, Maisie

Posted 4 months ago

“Excellent as always although sweeter than historically. Loved by all the NHS rehab team where I work. Thankyou.”

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Posted 4 months ago

Hi Lisa, Thanks for your review! It is so wonderful to hear how much your team enjoys our mince pies. We hope you treat yourselves to a few more this festive period :) Thanks, Maisie

Posted 4 months ago

“I haven't received the order yet , not due until Thursday, but slightly disappointed having ordered Friday lunchtime, I receive another email offering a larger discount, 25% instead of 10%. A little annoying.”

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Posted 5 months ago

Hi Gilly, Thanks for your review and the feedback regarding our Black Friday Sale! We apologise that you did not see the 20% off code before you ordered. We hope you enjoyed the mince pies you received! Look out for other newsletters in the future for any further discounts :) Thanks, The Konditor Team

Posted 5 months ago

“All products are delicious and the staff friendly”

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Posted 5 months ago

Hi Nici, Thanks for your review! We hope you visit again soon and our staff can suggest some new delicious products for you :) Thanks, The Konditor Team

Posted 5 months ago

“Celebrant loved cake although as it turns out vegan friend did not have any as she had zero sweet tooth; raspberry is my girl's fave so not bad”

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Posted 5 months ago

Konditor is rated 4.6 based on 178 reviews