Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.65

4.7 Rating 523 Reviews

91 %

of reviewers recommend Konditor

4.7

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cake was really nice as usual; only that there were traces of eggshell in some bites. But all the rest really good.”

Helpful Report

Posted 1 year ago

Hey there! Thank you for leaving a review! Glad to hear you enjoyed our chocolate noisette cake! So sorry to hear about the eggshell in your cake! It doesn't meet the standards and quality we aim to deliver, so we really do apologise about that! We're more than happy to look into this further if you wish to, just contact us on hello@konditor.co.uk or call us on 0207 6333 333! Thank you, Nicole :)

Posted 1 year ago

“My cake was excellent along with service, however, the paper bag you gave me fell apart and my cake dropped out of the bottom of the bag and on to the floor. Given the price (and weight) of the cakes I'd expect a much better bag.”

Helpful Report

Posted 1 year ago

Hi Alex, Thanks for your review and feedback! I will pass this along to the team about a solution for the carry bags. Very happy to hear you enjoyed the cake and our service :) Thanks, The Konditor Team

Posted 1 year ago

“Bought a personalised brownie for my girlfriend’s birthday and she was delighted with it. Great communications on the delivery too and we’d use again.”

Helpful Report

Posted 1 year ago

Hi Gareth, Thanks for your review! We are so glad your girlfriend enjoyed the brownie slab and the delivery process was smooth :) Thanks, The Konditor Team

Posted 1 year ago

“Always tasty but the price keep going up.”

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Posted 1 year ago

“The Christmas cookies (kipferl) I bought were very good - they are not a bargain, however. The chain appears to have some other very nice offerings. Service is good.”

Helpful Report

Posted 1 year ago

Hi Edward, Thanks for your review of our products and service! We hope you visit again soon and try a new treat :) Thanks, Maisie

Posted 1 year ago

“Excellent as always although sweeter than historically. Loved by all the NHS rehab team where I work. Thankyou.”

Helpful Report

Posted 1 year ago

Hi Lisa, Thanks for your review! It is so wonderful to hear how much your team enjoys our mince pies. We hope you treat yourselves to a few more this festive period :) Thanks, Maisie

Posted 1 year ago

“I haven't received the order yet , not due until Thursday, but slightly disappointed having ordered Friday lunchtime, I receive another email offering a larger discount, 25% instead of 10%. A little annoying.”

Helpful Report

Posted 1 year ago

Hi Gilly, Thanks for your review and the feedback regarding our Black Friday Sale! We apologise that you did not see the 20% off code before you ordered. We hope you enjoyed the mince pies you received! Look out for other newsletters in the future for any further discounts :) Thanks, The Konditor Team

Posted 1 year ago

“All products are delicious and the staff friendly”

Helpful Report

Posted 1 year ago

Hi Nici, Thanks for your review! We hope you visit again soon and our staff can suggest some new delicious products for you :) Thanks, The Konditor Team

Posted 1 year ago

“Celebrant loved cake although as it turns out vegan friend did not have any as she had zero sweet tooth; raspberry is my girl's fave so not bad”

Helpful Report

Posted 1 year ago

Konditor is rated 4.7 based on 523 reviews