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Konditor Reviews

4.6 Rating 178 Reviews

89 %

of reviewers recommend Konditor

Company Reviews

Product Reviews

4.6

Based on 178 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Konditor 5 star review on 23rd April 2024

Konditor 5 star review on 8th April 2024

Konditor 5 star review on 18th March 2024

Konditor 5 star review on 2nd March 2024

Konditor 5 star review on 14th February 2024

Konditor 5 star review on 3rd February 2024

Konditor 5 star review on 28th November 2023

3

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company for communication price and products. I got a 2 day delivery and was surprised how my brownies were packed. Really lovely and sturdy boxes which wouldn't look out of place in a high end shop. The brownies are delicious too. I would highly recommend this company.”

Posted 2 hours ago

“An exceptional cake to celebrate the efforts of my year 11 class recently - they adored it!”

Posted 23 hours ago

Hi there, Thank you for the 5 star review!! It's lovely to see that our cake was enjoyed by many, they deserve a celebration!! Thank you for choosing us for a wonderful celebration :) Thank you, Nicole

Posted 22 hours ago

“fabulous cake, as ever. Loved by the office”

Posted 2 days ago

Hi Simon, Thank you for leaving us a review! So happy to see that you and your office enjoyed your cake!! Thank you, Nicole :)

Posted 22 hours ago

“I needed a birthday quickly and Google search sent me to Konitors website. Super easy to select a cake, personalise it and arrange for collection. The cake looked amazing, tasted great.”

Posted 2 days ago

Hi David, Thank you for a lovely review, we appreciate it!! I'm really glad that you were able to order from us efficiently and I hope you enjoyed the Red Velvet, the Stars & Swirls border is a popular choice! Thank you, Nicole :)

Posted 22 hours ago

“I have always been a huge fan of Konditor. Brilliant, friendly service from the well-informed team and of course lovely cakes! The in line experience is good, too.”

Posted 5 days ago

Hi Andrew, Thank you for such a lovely review! So glad to see that you are a regular customer and our customer service is great!! I hope you enjoyed your order and we hope to see you order again soon! Thank you, Nicole :)

Posted 22 hours ago

“I ordered a cake for a staff member! I picked up up from the store near Bank. Unfortunatley my cake delivery was late, however, they oragnised another cake for me straight away. It was so yummy. The team loved it! Thank you.”

Posted 5 days ago

Hi there, Thank you so much for the 5 star review!! I'm so happy to see that you and your team enjoyed the Red Velvet cake, it's a delicious choice!! I'm glad that your issue got solved efficiently and we hope to see you order again soon! Thank you, Nicole :)

Posted 22 hours ago

“Thank you very much for your great service!”

Posted 1 week ago

Hi Renata, Thank you so much for the 5 star review!! I'm so happy to see that you enjoyed your Red Velvet cake, it's a popular choice for sure! Hope to see you order again soon :) Thank you, Nicole

Posted 22 hours ago

“The cake was very nice but the quality of the decoration was poor. It was significantly lower standard than the cakes available to buy off the shelve in store.”

Posted 1 week ago

Hi Alison, Thank you for taking the time to leave a review! I'm so sorry to hear about the decoration on your cake, I would like to look into this further for you! Please email hello@konditor.co.uk with all information and feedback on your order and I'll look into this! We really appreciate all feedback here at Konditor and we want to ensure this issue doesn't happen again! Thank you, Nicole :)

Posted 1 week ago

“Excellent delicious on time met requirements eaten on the day ‘”

Posted 1 week ago

Hi there, Thank you for the 5 star review! Very happy to see that you enjoyed your order!! We appreciate your feedback and review massively :) Thank you, Nicole

Posted 1 week ago

“Ordered the red velvet cake - it didn't disappoint! Really good, icing wasn't too sweet and it hit the spot!”

Posted 1 week ago

Hi there, Thank you for the 5 star review! Happy to see that you enjoyed your order!! Thank you, Nicole :)

Posted 1 week ago

“Cake was really good, fresh and made with quality ingredients. Delivery system didn’t work to track the delivery (we got our cake at the last minute established in our slot).”

Posted 1 week ago

Hi Marcelo, Thank you for the 5 star review! I'm happy to see that you enjoyed the Carrot & Pistachio cake, it's a personal favourite of mine! Apologies about the issues with delivery, we'll look into this so it doesn't happen again! Thank you, Nicole :)

Posted 1 week ago

“A warm welcome and excellent service”

Posted 1 week ago

Hi Karina, Thank you for the 5 star review! I'm really happy to see that you were please with our service here at Konditor! Hope you enjoyed your sweet treats and we hope to see you order again soon :) Thank you, Nicole

Posted 1 week ago

“You can’t go wrong with a konditor cake, all cakes are tasty as well as beautiful. The richness of every slice of cake speak volume, when you think cake just konditor it.”

Konditor 5 star review on 23rd April 2024

Posted 2 weeks ago

Hi Basirat, Thanks so much for the 5 star review, we really appreciate it! I'm so happy that you enjoyed your cake and other goodies from Konditor :) We hope to see you order again soon!! Thank you, Nicole

Posted 1 week ago

“Accidentally gave the wrong delivery address - sorted very efficiently”

Posted 2 weeks ago

Hi there, Thanks for the 5 star review! So happy to see that any issues you had got resolved efficiently! We hope you enjoyed your Curly Whirly Brownies, they are a very popular flavour here at Konditor! Thank you, Nicole :)

Posted 2 weeks ago

“Efficient service, brownies delicious as always - such a treat!”

Posted 2 weeks ago

Hi there, Thanks for the 5 stars, we really appreciate it! So happy to see that you enjoyed the brownies and the service provided! We hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“Lovely cake, prompt delivery and the kids ate the lot so I would say a success all round - thank you!”

Posted 2 weeks ago

Hi there, Thanks for the 5 star review! We're very happy to see that you and the kids loved the Double Chocolate Curly Whirly!! It's a good choice to meet your chocolate needs! Hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“I love my cakes from Konditor. They are amongst the best. I just wish the range was a little wider and more adventurous, as what I have sampled are exemplars of what cakes should aspire to being. I haven't even tried thir brownies yet - something to look forward to!”

Posted 2 weeks ago

Hi Adam, Thanks for taking the time to leave us a review! I'm happy to see that you love the cakes here at Konditor, we all do too! We have seasonal products throughout the year and right now we have our Rhubarb & Rose cake which is here for Spring! Come give it a try soon :) Also, we hope to see you try some of our brownies too!! Thank you, Nicole :)

Posted 2 weeks ago

“Konditor brownies are the best I've ever eaten, cakes also very very good! Very please with their delivery service too.”

Posted 3 weeks ago

Hi there, Thank you for giving us 5 stars, we really appreciate it! Glad to see that you enjoyed your experience and enjoyed the Curly Whirly cake and the Salted Caramel brownies!! Very popular choices and now you can see why, hope to see you order again :) Thank you, Nicole :)

Posted 2 weeks ago

“Konditor's chocolate brownies are exceptional and still perfect after one week.”

Posted 3 weeks ago

Hi there, Thank you so much for giving us 5 stars!! Happy to see that you enjoy our brownies, the sharing platters are very popular here at Konditor! Hope to see you order again :) Thank you, Nicole

Posted 3 weeks ago

“Delicious cakes, thoroughly enjoyed by all guests”

Posted 3 weeks ago

Hi there, Thank you for leaving a 5 star review!! Happy to see that you and guests enjoyed the Carrot & Pistachio cake and the Toffee Apple Crumble!! Two of my personal favourites!! Thank you, Nicole :)

Posted 3 weeks ago

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Konditor is rated 4.6 based on 178 reviews