Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.58

4.6 Rating 177 Reviews

89 %

of reviewers recommend Konditor

4.6

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Konditor 5 star review on 23rd April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best bakeries in London, I really love their cakes!”

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Posted 2 months ago

Wow, thank you for your lovely words, Anamaria! :) Have a wonderful day! Siobhan

Posted 2 months ago

“Amazing cake”

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Posted 2 months ago

HI Osmara, Thanks for your wonderful review! Warmest regards, Siobhan

Posted 2 months ago

“Enjoyed the unique flavour and the cake was very fresh!”

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Posted 2 months ago

Thank you for your review! If you do have any feedback for us on how we can get your from a 3 to 5 star review next time, please let us know at hello@konditor.co.uk - we're always striving to improve and make our cakes the best they can be! Thanks, Siobhan

Posted 2 months ago

“so tasty!!! everything was so well made and very much enjoyed!”

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Posted 2 months ago

Thank you for your wonderful 5 Star Review! :)

Posted 2 months ago

“Pre ordered cake was available and boxed so was ready to go when I arrived. Polite and efficient service. Curly Whirly cake is consistently special and I recommend everyone to try it at least once.”

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Posted 2 months ago

Hello! Thank you for your wonderful review! We're so glad you enjoy our Curly Whirly Cake, and thank you for helping us spread joy through cake! :) Warmest regards, Siobhan

Posted 2 months ago

“Home delivery for valentines present service was excellent when the driver handed over the package you could still smell the chocolate.”

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Posted 2 months ago

Hi Alison, Thank you for your lovely review! We know there's nothing better than the smell of chocolate so we love that you got this instantly on delivery! Have a wonderful day :) Siobhan

Posted 2 months ago

“Got this delivered as a valentines present. Wasn’t personally there to taste it but looked great and have gifted their brownies before, always a hit! Love the bakery, they have great flavours, the cakes are delicious and moist ( a surprisingly rare find). Love the passion fruit and champagne flavoured cake they had once, hope it comes back !”

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Posted 2 months ago

Hi Srishti, Thank you for your wonderful review! We're so glad you've enjoyed our brownies before and trusted us enough to deliver your Valentine's Day gifts! We love the Passionfizz cake too and will definitely bring it back one day, watch this space! Have a lovely day :) Siobhan

Posted 2 months ago

“Absolutely amazing cake. The flavor is perfectly balanced!”

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Posted 2 months ago

Hi Mohammed, Thank you for your amazing review! We're so glad you enjoyed your Chocolate Noisette :) Have an awesome day! Siobhan

Posted 2 months ago

“Brilliant cakes well presented and delivered”

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Posted 2 months ago

Hi Andrew, Thank you for your lovely review! We're so glad your delivery went smoothly and you enjoyed your cake :) Thanks, Siobhan

Posted 2 months ago

“Wonderful cake and brownies and mince pies at Christmas! Brilliant customer service as well!”

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Posted 2 months ago

Thank you for your lovely review! We're so glad you enjoyed the mince pies and brownies :) Have a lovely day! Siobhan

Posted 2 months ago

“My cake was excellent along with service, however, the paper bag you gave me fell apart and my cake dropped out of the bottom of the bag and on to the floor. Given the price (and weight) of the cakes I'd expect a much better bag.”

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Posted 2 months ago

Hi Alex, Thanks for your review and feedback! I will pass this along to the team about a solution for the carry bags. Very happy to hear you enjoyed the cake and our service :) Thanks, The Konditor Team

Posted 2 months ago

“Great but it's special occasions only otherwise I'd be super fat.”

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Posted 3 months ago

Thanks for your 5-star review! We have treats that everyone can enjoy on special occasions. We recommend trying our brownies next time too :) Thanks, The Konditor Team

Posted 2 months ago

“Happy with my cake and the delivery”

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Posted 3 months ago

Thanks for your review of our products and service! We are so glad the delivery process was smooth and you enjoyed the cake :) The Konditor Team

Posted 2 months ago

“Easy to order, friendly in store service”

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Posted 3 months ago

Thanks for your 5-star review! We hope you visit in store again soon :) The Konditor Team

Posted 2 months ago

“Amazing service, really tasty cake, couldn’t be better - THANKS!”

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Posted 3 months ago

Hi Hugh, Thanks for your 5-star review of our cakes and service! We hope you enjoy another treat with us soon :) Thanks, The Konditor Team

Posted 2 months ago

“Would recommend Konditor check their orders have been delivered before sending out requests for feedback. Now a day late than promised, tracking doesn't work and no email/txt update - very disappointing. Hopefully the problem is operational and the brownies will be okay when (if) they do arrive...”

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Posted 3 months ago

Hi James, Apologies for the delay and inconvenience caused! We take all feedback seriously and appreciate you letting us rectify the situation with the re-delivery of your order. We hope the recipient enjoyed the brownies :) Please reach out to our team at hello@konditor.co.uk if you have any further inquiries! Thanks, The Konditor Team

Posted 2 months ago

“Bought a personalised brownie for my girlfriend’s birthday and she was delighted with it. Great communications on the delivery too and we’d use again.”

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Posted 3 months ago

Hi Gareth, Thanks for your review! We are so glad your girlfriend enjoyed the brownie slab and the delivery process was smooth :) Thanks, The Konditor Team

Posted 2 months ago

“As excellent as ever. Over the years, a cake from Konditor has been a key part of a special occasion - not often, but whenever bought, exceptional. Delivery was thoughtful - they made every effort to make sure it arrived even when we had said "if we are not in, leave it with our neighbour" and the cake arrived in good shape.”

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Posted 3 months ago

Hi Danyal, Thanks for your 5-star review! Our team always aims to spread joy through our service and products. We are so glad the delivery arrived smoothly and you were able to enjoy it for the special occasion :) Thanks, The Konditor Team

Posted 3 months ago

“Ordered at 10:30am got delivered same day at 3:30pm. Cake arrive with not a single scratch on it . Lovely service .”

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Posted 3 months ago

Hi there, Thanks for your 5 star review of our same day service! We love to help our customers order a cake in time for last minute occasions :) Thanks, The Konditor Team

Posted 3 months ago

“Just used you twice for my daughters bday and a friends bday - both excellent and two happy recipients - will be in contact again I am sure!”

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Posted 3 months ago

Hi Hillary, Thanks for your lovely review! So wonderful to hear how much everyone enjoyed our products. See you again soon :) Thanks, Maisie

Posted 3 months ago

Konditor is rated 4.6 based on 177 reviews