Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.58

4.6 Rating 179 Reviews

89 %

of reviewers recommend Konditor

4.6

Based on 179 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Konditor 5 star review on 23rd April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent process Good packaging Yet to sample the biscuits!”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you for giving us a 5 star review, we really appreciate it! Glad to see you enjoyed the Custard Cream Hearts, they are a favourite of many here at Konditor! Thank you, Nicole :)

Posted 1 month ago

“I was unhappy with the cake as I found it to be be far too sweet and it so sweet that my guests found it inedible. Disappointed.”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Sorry to see that our cake wasn't up to standard for you and your guests! Please get in touch so we can look into this further! Thank you, Nicole

Posted 1 month ago

“Lovely cake”

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Posted 1 month ago

Hi there, Thanks for getting in touch and giving us a 5 star review! We really appreciate it! Glad you enjoyed the cake and brownies! Thank you, Nicole :)

Posted 1 month ago

“I love Konditor cakes and biscuits.”

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Posted 1 month ago

Hi there! Thank you for the 5 star review, we really appreciate it! Happy to see you enjoy your products! Thank you, Nicole :)

Posted 1 month ago

“Delicious!”

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Posted 1 month ago

Hi there! Thank you so much for the 5 star review, we appreciate it! Glad you enjoyed the chocolate noisette cake! Thank you, Nicole :)

Posted 1 month ago

“The cake was amazing. Tasty and freshly made. Delivery was timely.”

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Posted 1 month ago

Hi there, Thank you so much for the 5 star review! I'm happy to see that you enjoyed the carrot & pistachio cake!! It's a personal favourite of mine! Thank you, Nicole :)

Posted 1 month ago

“Always tasty and quick and easy delivery”

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Posted 1 month ago

Hey there! Thank you for the 5 star review!! Happy to see that you enjoyed the carrot & pistachio cake!! Thank you, Nicole :)

Posted 1 month ago

“My son's chocolate birthday brownies arrived late because unfortunately the new delivery company were not yet up to speed with Konditor's requirements. Konditor could not have been more helpful and did absolutely everything they could to make up for this. The quality of their cakes amazes me because they seem so home made - like they were just baked this morning. Siobhan who dealt with my 'complaint' is a total star. Thank you Konditor”

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Posted 1 month ago

“The cakes are the best in London! we always look forward to Thanksgiving for the pecan and pumpkin pies!”

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Posted 1 month ago

Hey there! Thank you so much for the 5 star review!! We can't wait to see your orders at Thanksgiving! Thank you, Nicole :)

Posted 1 month ago

“Cake was really nice as usual; only that there were traces of eggshell in some bites. But all the rest really good.”

Helpful Report

Posted 1 month ago

Hey there! Thank you for leaving a review! Glad to hear you enjoyed our chocolate noisette cake! So sorry to hear about the eggshell in your cake! It doesn't meet the standards and quality we aim to deliver, so we really do apologise about that! We're more than happy to look into this further if you wish to, just contact us on hello@konditor.co.uk or call us on 0207 6333 333! Thank you, Nicole :)

Posted 1 month ago

“We love the noisette konditor cake. It’s one of our favourite cakes.”

Helpful Report

Posted 1 month ago

Hi Khadija! Thank you for the 5 star review and happy to see you enjoyed the chocolate noisette cake! Glad to see that you're a returning customer, customer loyalty is important to us! Hope to see you order again! Have a lovely day, Nicole :)

Posted 1 month ago

“Not great service and the cake was too dense”

Helpful Report

Posted 1 month ago

Hello! Sorry to hear you were unhappy with the cake and the service received. We'd love to look into this further for you so please let us know where the issues were by emailing us at hello@konditor.co.uk or calling our hotline number on 0207 633 3333. We certainly don't want our customers to be disappointed so please do reach out so that we can resolve this for you. Thanks, Siobhan

Posted 1 month ago

“The cakes I ordered were all delicious and the whole office commented on how nice they were. I will definitely be ordering from Konditor again.”

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Posted 1 month ago

Hi there! Thank you so much for the 5 star review, we appreciate it! Happy to see you and the whole office enjoyed a number of our cakes, the carrot & pistachio is my personal favourite! Excited to see that you will be a returning customer!! Thank you, Nicole :)

Posted 1 month ago

“Recommended by BBC Food.”

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Posted 1 month ago

Hey there! Thank you so much for the 5 star review, we really appreciate it! Thank you, Nicole :)

Posted 1 month ago

“Most amazing cakes & brownies!”

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Posted 1 month ago

Hi Bethany, Thank you for your lovely 5 star review! We're so glad you love our brownies and cakes, we certainly do too! :) Warmest regards, Siobhan

Posted 1 month ago

“Really nice and moist cake, will order again for sure! It wasnt overly sweet and was fresh!”

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Posted 1 month ago

Hi Zainab, Thank you for your lovely review! We're so glad you enjoyed your Double Chocolate Curly Whirly :) Warmest regards, Siobhan

Posted 1 month ago

“wow - what can I say. The whole process of ordering online and having our baked goodies of choice delivered was so easy. The baked goodies themselves were out of this world. Would highly recommend to all.”

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Posted 1 month ago

Hi Sharon, Thank you for your amazing review, that's wonderful to hear that you not only enjoyed the treats but that you had a smooth and easy process ordering them too :) Warmest regards, Siobhan

Posted 1 month ago

“Great cakes but let down by the brownies”

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Posted 1 month ago

Sorry to see you were disappointed with the brownies on this occasion! We'd love to know where we went wrong so please do let us know what the issue was at hello@konditor.co.uk and we can look into this further! Warmest regards, Siobhan

Posted 1 month ago

“Curly wurly FTW!”

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Posted 1 month ago

Hi Aneeka, Thank you for the wonderful review and the excellent photo! We hope you had a wonderful birthday :) Warmest regards, Siobhan

Posted 1 month ago

“Always wonderful cake!”

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Posted 1 month ago

Thank you for your equally wonderful review for our Vegan Chocolate Raspberry Velvet cake! We're so glad you enjoyed it :) Warmest regards, Siobhan

Posted 1 month ago

Konditor is rated 4.6 based on 179 reviews