Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 737 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Konditor 5 star review on 12th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As above review”

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Posted 2 months ago

“Good quality. Would like to see more detailed nutritional information. Very expensive”

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Posted 2 months ago

Hi Ghazanfar, Thank you for your review and we appreciate your feedback regarding our nutritional information- we will be taking this on board. We use the best high quality ingredients and this reflects in our prices. Thank you, The Konditor Team

Posted 1 month ago

“Great packaging and delivery experience.”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We are so pleased that your delivery was so smooth and you liked our packaging! We appreciate the feedback! Thank you, The Konditor Team

Posted 1 month ago

“Excellent personal service”

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Posted 2 months ago

Hi Catherine, Thank you for your 5 star review on our delivery service! The Konditor Team

Posted 1 month ago

“Only delivered half the order and have not responded to email or refunded”

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Posted 2 months ago

Hi Anne, Thank you for your review. Our customer service team is available at hello@konditor.co.uk. They will get back to you as soon as possible to help with any queries. Thank you, The Konditor Team

Posted 1 month ago

“Good for all cakes and biscuits.”

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Posted 2 months ago

Hi John, Thank you for your 5 star review! We appreciate the feedback and cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 1 month ago

“Fast dispatch and superb baking”

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Posted 2 months ago

Hi Lisa, Thank you for your 5 star review! We appreciate the feedback regarding our quick delivery and we will pass this on to our amazing bakers! Thank you, The Konditor Team

Posted 1 month ago

“Delicous, as always – but a shame about the shrinkflation.”

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Posted 2 months ago

Hi there, Thank you for your review! The Konditor Team

Posted 1 month ago

“Amazing flavour”

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Posted 2 months ago

Hi Sunita, Thank you for your 5 star review! We really appreciate your feedback! Thank you, The Konditor Team

Posted 2 months ago

“Still good for cakes”

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Posted 2 months ago

Hi there, Thank you for your review. We are pleased that you enjoy our cakes. We can't wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 2 months ago

“Very user-friendly website and the items were delivered on time .”

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Posted 2 months ago

Hi Elizabeth, Thank you so much for your 5 star review! We appreciate the feedback and we are very that your delivery went through seamless. Thank you, The Konditor Team

Posted 2 months ago

“Excellent product we were very happy with the mince pies Our guests enjoyed”

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Posted 2 months ago

Hi Michele, Thank you so much for your 5 star review! Thank you for the feedback, we are very happy your guests enjoyed. There are still some available in store, so get them while you can :) Thank you, The Konditor Team

Posted 2 months ago

“Great service, cake was perfect and the shop in Waterloo is always nice to pop into”

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Posted 2 months ago

Hi Mohammed, Thank you for your 5 star review! We really appreciate your kind feedback and we can't wait to welcome you back to our Waterloo store again soon! Thank you, The Konditor Team

Posted 2 months ago

“We discovered your shop in the back streets around Waterloo Station quite by accident and have been very pleased with your postal service in the past.”

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Posted 2 months ago

Hi Mark, Thank you for your 5 star review! We really appreciate your kind feedback regarding our delivery service and can't wait to welcome you back to our store's soon! Thank you, The Konditor Team

Posted 2 months ago

“Konditor always delivers exceptional quality”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We really appreciate your kind feedback regarding our quality! Thank you, The Konditor Team

Posted 2 months ago

“Value for money has reduced”

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Posted 2 months ago

Hi Paul, Thank you for your review. The quality of the ingredients that we use reflects our prices. We really appreciate your feedback and more deals will be coming in the future. Thank you, The Konditor Team

Posted 2 months ago

“Based on the mince pies - unimpressed!”

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Posted 2 months ago

Hi there, Thank you for your review, The Konditor Team

Posted 2 months ago

“Wonderful, great quality cakes.”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We are so pleased that you enjoy our cakes and recognise the quality! Thank you, The Konditor Team

Posted 2 months ago

“As always, Konditor's cake and service was fantastic. I was struck down with flu just before my pick up date and Konditor looked after my cake until I was able to pick it up.”

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Posted 2 months ago

Hi Lucy, Thank you for your 5 star review! We are pleased that we were able to help with your changes and you had such a great experience with us! Thank you, The Konditor Team

Posted 2 months ago

“A long term customer who always tries to visit a store when I’m in London. Always worth a detour to pop in. Wish I had one locally!”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We are so pleased that you are a returning customer and we cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 2 months ago

Konditor is rated 4.6 based on 737 reviews