Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 431 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Konditor 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products.”

Helpful Report

Posted 1 month ago

Hi Ruth, Thanks for leaving us a review! I am pleased that you are happy with the products we sell and I hope you enjoyed your order :) Thank you, Nicole

Posted 1 month ago

“Konditor is a great cake shop! Customer service used to be much better? I have been shopping there for over 8 years and it doesn’t seem as friendly as it used to be. Apart from that cake is great!”

Helpful Report

Posted 1 month ago

Hi, Thanks for leaving us a review! I'm sorry that you didn't have the best experience with us, this is something we would like to look into! So, if you have any further feedback or comments on why the customer service wasn't what it used to be, then please email hello@konditor.co.uk :) Thank you, Nicole

Posted 1 month ago

“Whenever we have the opportunity we purchase something from Konditor - would recommend.”

Helpful Report

Posted 1 month ago

Hi Jo, Thanks for the 5 stars! It's so great to see a returning customer with us, I hope you have enjoyed all the orders you've received from us and we hope to see you order again soon :) Thank you, Nicole

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! I am so pleased that you had a great experience with us and I hope you enjoyed your order :) Thank you, Nicole

Posted 1 month ago

“Great service and exce;lent vegan options”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! I'm so pleased that you had a great experience with us and I hope to see you order again soon to try some more delicious Vegan products :) Thank you, Nicole

Posted 1 month ago

“Love Konditor. One of our favorite bakers. Tasty fresh cakes and deliver in the London area.”

Helpful Report

Posted 1 month ago

Hi Conor, Thanks for the 5 stars! I'm so pleased that you are such a big fan of Konditor, we hope to see you pop in again soon :) Thank you, Nicole

Posted 1 month ago

“Cute shop”

Helpful Report

Posted 1 month ago

Hi, I'm pleased that you had a nice visit to our Cullum Street branch, they are a lovely bunch! Thank you, Nicole

Posted 1 month ago

“I don't do Christmas but I do do Konditor mince pies.”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! Who needs Christmas as an excuse to enjoy Mince Pies? Not us, they are the much needed Winter sweet treat :) Thank you, Nicole

Posted 1 month ago

“quality a given”

Helpful Report

Posted 1 month ago

Hi, Thanks for leaving us a review! I'm pleased that you were happy with the Mince Pies you received, they are a much needed Christmas treat! Thank you, Nicole

Posted 1 month ago

“The best cakes in London”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! I am so pleased to see that you are a fan of us and I hope you enjoyed your order :) Thank you, Nicole

Posted 1 month ago

“Always delicious. But a shame that you start delivery only from 3rd December (I use it in place of an advent calendar so would like it to come a few days earlier every year).”

Helpful Report

Posted 1 month ago

Hi Nadege, I'm glad that you find our products delicious!! I'm sorry that you were disappointed with the delivery schedule we had planned, but hopefully we can work a way round it for next year :) Thank you, Nicole

Posted 1 month ago

“Love Konditor - it's my go to bakery for brownies!!”

Helpful Report

Posted 1 month ago

Hi, Thanks for the review! I am so pleased that you are a fan of Konditor, we are always here for any occasion :) Thank you, Nicole

Posted 1 month ago

“Delivers quickly and on time”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! I am so pleased that you were happy with the service provided! We hope to see you order again soon :) Thank you, Nicole

Posted 1 month ago

“Perfect high quality cakes and bakes, always made with top ingredients. Over the years I have tried them all and have firm favourites. I am so glad that Curly Whirly has not changed since its creation over 20 years ago. And best brownies! And the only mince pies I am willing to eat. All yummy stuff, made near Waterloo and served by nice people in pretty shops. Keep on going Gerhard❤️”

Helpful Report

Posted 1 month ago

Hi Anna, Thanks for the 5 stars! It's so lovely to see a regular customer and I am glad that we can impress with every order!! The Curly Whirly is the Konditor classic and definitely the most popular cake, so why change a perfect recipe?! I'm glad that you're a big fan and always have a great experience with us. Thank you for the kind words :) Thank you, Nicole

Posted 1 month ago

“I moved out of London 12 years ago and I still miss Konditor! So pleased to see you've expanded with 3 more shops in the City.”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! It's sad to see that you're not close by anymore but I'm glad that you can still enjoy a variety of our goodies with our Nationwide delivery. Yes we have expanded and who knows, maybe we'll expand more in the future :) Thank you, Nicole

Posted 1 month ago

“Whatever you buy from Konditor you can be sure it will be the best quality, at a great price, served by lovely people in the sweetest surroundings. Thank goodness there is one close to my work!”

Helpful Report

Posted 1 month ago

Hi, Thanks for the 5 stars! I am so happy to see that you had a great experience with us and I hope you enjoyed your order! We hope to see you pop in again soon :) Thank you, Nicole

Posted 1 month ago

“Konditor is an important contributor to my happiness and well-being.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for leaving such a wonderful review, this is very lovely!! Konditor are always here for any sweet treat fix you need :) Thank you, Nicole

Posted 1 month ago

“All excellent”

Helpful Report

Posted 1 month ago

Hi Maria, Thanks for leaving us a review! I am so pleased that you were happy with your order, you got such a nice selection of goodies! We hope to see you order again soon :) Thank you, Nicole

Posted 1 month ago

“Beautiful cakes and great staff. Always a pleasure to go into your shop and choose a delicious cake!”

Helpful Report

Posted 1 month ago

Hi Sonia, Thanks for the 5 stars! I am so pleased that you had a great experience with us again and I hope you enjoyed your order :) Thank you, Nicole

Posted 1 month ago

“Konditor Grays Inn Road are always great with cakes - but they customer service we received collecting was the cherry on top. Wish I took their names down but, three fabulous staff members made my day - and the birthday girl!”

Helpful Report

Posted 1 month ago

Hi, Thanks for such a lovely review! It's so great to see when a customer has a great experience with us and I am so pleased that the team at Gray's Inn Road made your visit extra special. I will be sure to send this to them so they can see what an amazing job they are doing! I hope the cake and the birthday was thoroughly enjoyed :) Thank you, Nicole

Posted 1 month ago

Konditor is rated 4.6 based on 431 reviews