Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.65

4.7 Rating 643 Reviews

91 %

of reviewers recommend Konditor

4.7

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 16th September 2025

Michaela Mccallum

Konditor 5 star review on 3rd September 2025

Ikram Arif

Konditor 5 star review on 29th August 2025

Oluwatosin Daniju

Konditor 5 star review on 5th August 2025

Anonymous

Konditor 5 star review on 24th July 2025

Anonymous

Anonymous // 01/01/2019

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“Carrot cake every day!. I also tried a slice of the chocolate cake and it was disappointingly dry.”

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Posted 1 month ago

Hi there, Thank you for your review. We are so pleased that you are a fan our our Carrot and Pistachio cake, it is certainly a crowd pleaser! The Chocolate Curly Whirly is one of our best sellers and I'm so sorry that it was not up to our usual standards on this occasion. Please email hello@konditor.co.uk if you are not happy with any of our products. Thank you, The Konditor Team

Posted 2 weeks ago

“A gem of a bakery!”

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Posted 1 month ago

Hi there, Thank you so much for your 5 star review and lovely words! We can't wait to welcome you back :) Thank you, The Konditor Team

Posted 2 weeks ago

“Our workplace has always enjoyed cakes from Konditor. The flavours, texture and appearance of the cakes have always been amazing”

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Posted 1 month ago

Hi Donna, Thank you for your 5 star review! We are so pleased you always enjoy your cakes that you order with us! I will be passing this on to our amazing kitchen team who will love to hear about the flavours, textures and appearances of the cakes are being enjoyed as much as they are! Thank you, The Konditor Team

Posted 2 weeks ago

“Really impressed with Konditor, delicious cake and super customer service. Highly recomment.”

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Posted 1 month ago

Hi Michaela, Thank you so much for your 5 star review and the lovely image you have posted! We are so pleased that you had such a wonderful experience with our lovely team and thank you for choosing us for such a special celebration! We can't wait to welcome you back in the future :) Thank you, The Konditor Team

Posted 2 weeks ago

“We had an issue with the delivery but Konditor handled it perfectly. The cakes are incredible so we will keep ordering all our cakes from them.”

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Posted 1 month ago

Hi there, Thank you for your 5 star review! We apologise that you had issues with your delivery and were very pleased that we were able to rectify this for you. We can't wait to welcome you back to order with us again soon! Thank you, The Konditor Team

Posted 2 weeks ago

“see above...”

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Posted 1 month ago

“I have been getting my special occasion cakes from Konditor for years. Always fresh, beautifully crafted, and in my words, "the best cakes in the world".”

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Posted 1 month ago

Hi Joy, Thank you for your 5 star review! We are so pleased that you are such a loyal customer to us! We appreciate your kind words and can't wait to welcome you back for your next celebration soon :) Thank you, The Konditor Team

Posted 1 month ago

“Can't fault the cake but the collection process was a bit disappointing... My husband went to the shop to pick up the order. He gave my name and was handed a bag. However when he got home, I checked the bag and he only had the cake, not the brownies! So he had to go back again (over half an hour walk, in the pouring rain) to collect the missing items. Perhaps he should have checked at the shop, but that was all he was given, so he took it on faith that everythng was included. The staff should really have checked what they gave him against the order.”

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Posted 1 month ago

Hi Judith, Thank you so much for your feedback! We really appreciate you letting us know what we can do better with and ensuring that we are double checking orders is a must! We will be in touch with our teams to ensure that this does not happen again! Thank you, The Konditor Team

Posted 1 month ago

“Only issues I had is when you order via Apple Pay it ways your deliver my address but I ordered collection, it could be miss leading”

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Posted 1 month ago

Hi Jack, Thank you for your 5 star review! Thank you also for your feedback when it comes to apply pay- this can be a bit confusing when apple pay automatically changes your shipping and billing address. Were working on ways that we can make this run more smoothly for in the future! Thank you, The Konditor Team

Posted 1 month ago

“Very easy to order and the collection was ready on the day I needed it.”

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Posted 1 month ago

Hi Ikram, Thank you for your 5 star review and the amazing photo you have posted. Were so pleased that your niece enjoyed the cake and we can't wait to welcome you back again soon! Thank you, The Konditor Team

Posted 1 month ago

“Wonderful Vegan Chocolate cakes, absolutley loved it.”

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Posted 1 month ago

Hi there, Thank you for your 5 star review! We are so pleased you enjoy our decadent Chocolate Raspberry Velvet as much as we do!! We can't wait to welcome you back again soon! Thank you, The Konditor Team

Posted 1 month ago

“We love Konditor - it's our go to for birthdays and other celebrations, and any time we're feeling like giving ourselves a special treat. Every single member of staff we've encountered there, without exception, is lovely, welcoming and kind. I discovered Konditor in Borough Market when I used to work near there, almost 20 years ago now. The love remains the same - brownies, cookies and cakes, everything is so good!”

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Posted 1 month ago

Hi there, Thank you so much for your 5 star review! We are so pleased that you and had a positive experience with us over the years. We appreciate your kind words about our lovely team! We can't wait to welcome you back again soon! Thanks for the image too!! Thank you, The Konditor Team

Posted 1 month ago

“Easy to order and delivered on the selected day.”

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Posted 1 month ago

Hi there, Thank you for your 5 star review! We are so pleased that you found our ordering service seamless and had a positive experience with us- we can't wait to welcome you back again soon! Thank you, The Konditor Team

Posted 1 month ago

“Great service”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We appreciate your kind feedback and can't wait to welcome you back again soon! Thank you, The Konditor Team

Posted 1 month ago

“Staffs are always friendly and helpful.”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We appreciate your lovely feedback :) Thank you, The Konditor Team

Posted 1 month ago

“Always a pleasure to visit”

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Posted 2 months ago

Hi there, Thank you for your 5 star review! We can't wait to welcome you back again soon! Thank you, The Konditor Team

Posted 1 month ago

“Great quality, amazing customer service”

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Posted 2 months ago

Hi there, Thank you so much for your 4 star review! We appreciate your kind feedback and it's a pleasure! Thank you, The Konditor Team

Posted 1 month ago

“Easy to order, delivery spot on!”

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Posted 2 months ago

Hi Sharon, Thank you for your 5 star review! We aim for the seamless ordering and delivery and appreciate your kind feedback! Thank you, The Konditor Team

Posted 2 months ago

“Prompt, efficient and courteous”

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Posted 2 months ago

Hi Micky, Thank you for your 5 star review! We really appreciate the kind feedback :) Thank you, The Konditor Team

Posted 2 months ago

“Highly recommend, everything was great”

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Posted 2 months ago

Hi there, Thank you for your 5 star review and the amazing photo! We really appreciate your feedback and we hope you enjoyed your cake and celebration! Thank you, The Konditor Team

Posted 2 months ago

Konditor is rated 4.7 based on 643 reviews