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Konditor Reviews

4.6 Rating 810 Reviews
90 %
of reviewers recommend Konditor
4.6
Based on 810 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
“Amazing cakes. Superb service. What's not to love.”
Helpful Report
Posted 2 months ago
Hi Rebecca, Thank you for your 5 star review! We aim to bring joy through cake and we are so pleased that we can do that for you! Thank you, The Konditor Team
Posted 2 months ago
“Have used Konditor a couple of times for cakes recently as I knew of their quality from when there were in Stoney Street!”
Helpful Report
Posted 2 months ago
Hi Anthea, Thank you for your review! We appreciate that you are a returning customer and recognise our quality. We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 2 months ago
“Love it, always good cake and the personalisation is good”
Helpful Report
Posted 3 months ago
Hi Anna-Marie, Thank you for your 5 star review! We are so pleased you enjoyed your recent order with us. Our decorators work hard with the hand written inscriptions, so we really appreciate the lovely feedback! Thank you, The Konditor Team
Posted 3 months ago
“See my review above. Our cake was extremely dry and unenjoyable. I expected far better considering the premium price I paid.”
Helpful Report
Posted 3 months ago
Hi Parsa, Thank you for your review. We really apologise for your recent experience with your order. This is certainly not our usual standards. Please contact our customer service team at hello@konditor.co.uk and we can look into this further. We would never want to loose you as a customer in the future. Thank you, The Konditor Team
Posted 3 months ago
“Always helpful and friendly”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your 5 star review! We are so pleased that you had such a great experience in store with our amazing team and we cannot wait to welcome you back again soon! Thank you, The Konditor Team
Posted 3 months ago
“Konditor, on this occasion, ordering online was very smooth and hassle-free, the delivery guys were very professional. It was a great experience ordering online and receiving the cake as previously arranged.”
Helpful Report
Posted 3 months ago
Hi Victor, Thank you for your 5 star review! We love getting feedback about our services- our new couriers are amazing! We are so happy that the ordering process was seamless also! Thank you, The Konditor Team
Posted 3 months ago
“Great apart form the flimsy box”
Helpful Report
Posted 3 months ago
Hi Fiona, Thank you for your review. We are always looking at improving our packaging, so thank you for the feedback- we will be speaking with our team regarding this! Thank you, The Konditor Team
Posted 3 months ago
“Great service, great cakes. The team always work hard to accommodate last minute requests.”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your 5 star review! Our team always works hard to make any last minute requests, so thank you for recognising this! We cannot wait to welcome you back to us again soon :) Thank you, The Konditor Team
Posted 3 months ago
“Loved my cake, thank you very much!”
Helpful Report
Posted 4 months ago
Hi there, Thank you for your 5 star review! We are so pleased that you enjoyed your cake and we cannot wait to welcome you back for the next treat yourself moment or celebration! Thank you, The Konditor Team
Posted 3 months ago
“The go-to cake shop in this part of South London.”
Konditor 5 star review on 3rd July 2026
Helpful Report
Posted 4 months ago
Hi Jonathan, Thank you for your 5 star review and for sending us the great image!! We are so happy that we could be a part of the celebration! Thank you for the kind feedback! Thank you, The Konditor Team
Posted 3 months ago
“Always enjoy visiting Konditor when I’m in London”
Helpful Report
Posted 4 months ago
Hi Deborah, Thank you for your review. It's great that you are a returning customer! We cannot wait to welcome you back in store when you come for your next trip! Thank you, The Konditor Team
Posted 4 months ago
“Easy ordering and pick up.”
Helpful Report
Posted 4 months ago
Hi there, Thank you for your 5 star review! We are so pleased that you had such a seamless shopping experience with us and we cannot wait for your return to us! Thank you, The Konditor Team
Posted 4 months ago
“Just a brilliant bakery. Service with a 😊”
Helpful Report
Posted 4 months ago
Hi Stephen, Thank you for your 5 star review! We are so pleased that you are such a loyal customer and we cannot wait to welcome you back to us again soon! Our staff aim to bring joy through cake!! :) Thank you, The Konditor Team
Posted 4 months ago
“Always loved this bakery and that's not changed”
Helpful Report
Posted 4 months ago
Hi Lucy, Thank you for your 5 star review and your lovely feedback! We are so pleased that you are such a loyal customer and cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 4 months ago
“The cake was delicious.”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your 5 star review! We are so pleased you enjoyed your order and cannot wait for you to try again soon! Thank you, The Konditor Team
Posted 4 months ago
“Delicious, everytime.”
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Posted 5 months ago
Hi Juling, Thank you for your 5 star review! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 4 months ago
“Easy to order and quick delivery as well as fabulous cakes!”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your 5 star review! We are so pleased that your delivery was seamless and you had such a great experience with us. We cannot wait to welcome you back again soon! Thank you, The Konditor Team
Posted 4 months ago
“Great service, home delivery and delicious cake”
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Posted 5 months ago
Hi Pam, Thank you for your 5 star review! We are so pleased that you had such a great experience with us and cannot wait to welcome you back for the next celebration! :) Thank you, The Konditor Team
Posted 4 months ago
“Great helpful service and delicious products.”
Helpful Report
Posted 5 months ago
Hi Roshni, Thank you for your 5 star review! We are so pleased that you have has such a great experience with us and enjoy our products so much. We cannot wait to welcome you back again soon! Thank you, The Konditor Team
Posted 4 months ago
“Excellent service”
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Posted 5 months ago
Hi Silvia, Thank you for your 5 star review! We are so happy that you had such a great experience with us! Thank you, The Konditor Team
Posted 4 months ago
Konditor is rated 4.6 based on 810 reviews