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Konditor Reviews

4.6 Rating 801 Reviews
90 %
of reviewers recommend Konditor
4.6
Based on 801 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Telephone
“The go-to cake shop in this part of South London.”
Konditor 5 star review on 3rd July 2026
Helpful Report
Posted 3 months ago
Hi Jonathan, Thank you for your 5 star review and for sending us the great image!! We are so happy that we could be a part of the celebration! Thank you for the kind feedback! Thank you, The Konditor Team
Posted 3 months ago
“Always enjoy visiting Konditor when I’m in London”
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Posted 3 months ago
Hi Deborah, Thank you for your review. It's great that you are a returning customer! We cannot wait to welcome you back in store when you come for your next trip! Thank you, The Konditor Team
Posted 3 months ago
“Easy ordering and pick up.”
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Posted 3 months ago
Hi there, Thank you for your 5 star review! We are so pleased that you had such a seamless shopping experience with us and we cannot wait for your return to us! Thank you, The Konditor Team
Posted 3 months ago
“Just a brilliant bakery. Service with a 😊”
Helpful Report
Posted 3 months ago
Hi Stephen, Thank you for your 5 star review! We are so pleased that you are such a loyal customer and we cannot wait to welcome you back to us again soon! Our staff aim to bring joy through cake!! :) Thank you, The Konditor Team
Posted 3 months ago
“Always loved this bakery and that's not changed”
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Posted 3 months ago
Hi Lucy, Thank you for your 5 star review and your lovely feedback! We are so pleased that you are such a loyal customer and cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 3 months ago
“The cake was delicious.”
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Posted 4 months ago
Hi there, Thank you for your 5 star review! We are so pleased you enjoyed your order and cannot wait for you to try again soon! Thank you, The Konditor Team
Posted 3 months ago
“Delicious, everytime.”
Helpful Report
Posted 4 months ago
Hi Juling, Thank you for your 5 star review! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 3 months ago
“Easy to order and quick delivery as well as fabulous cakes!”
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Posted 4 months ago
Hi there, Thank you for your 5 star review! We are so pleased that your delivery was seamless and you had such a great experience with us. We cannot wait to welcome you back again soon! Thank you, The Konditor Team
Posted 3 months ago
“Great service, home delivery and delicious cake”
Helpful Report
Posted 4 months ago
Hi Pam, Thank you for your 5 star review! We are so pleased that you had such a great experience with us and cannot wait to welcome you back for the next celebration! :) Thank you, The Konditor Team
Posted 3 months ago
“Great helpful service and delicious products.”
Helpful Report
Posted 4 months ago
Hi Roshni, Thank you for your 5 star review! We are so pleased that you have has such a great experience with us and enjoy our products so much. We cannot wait to welcome you back again soon! Thank you, The Konditor Team
Posted 3 months ago
“Excellent service”
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Posted 4 months ago
Hi Silvia, Thank you for your 5 star review! We are so happy that you had such a great experience with us! Thank you, The Konditor Team
Posted 3 months ago
“The cake was delivered as expected, it looked and tastes great, the sponge was moist and the icing is incredible !”
Helpful Report
Posted 4 months ago
Hi Helene, Thank you very much for your 5 star review! we really appreciate the feedback! We cannot wait for you to try again for the next celebration :) Thank you, The Konditor Team
Posted 3 months ago
“Not worth the money”
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Posted 5 months ago
Hi there, Thank you for your feedback and we are so sorry that you did not enjoy our Double Chocolate Curly Whirly cake this time around. We use the best quality ingredients in our cakes so this reflects in our prices. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team
Posted 3 months ago
“A good company to do business with and lovely staff in the Waterloo shop.”
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Posted 5 months ago
Hi Sherree, Thank you very much for your 5 star review! We are so pleased you are such a loyal customer and cannot wait to welcome you back in store. Our Waterloo team are stars aren't they! Thank you, The Konditor Team
Posted 3 months ago
“Everything they bake tastes great!”
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Posted 5 months ago
Hi there, Thank you for your 5 star review! We appreciate the lovely feedback and cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 3 months ago
“There is a good selection of cakes, but it is over priced and the quality isn't guaranteed.”
Helpful Report
Posted 5 months ago
Hi Rosalind, Thank you for your feedback and we are so sorry that you had a bad experience with us recently. We would never want to loose one of our loyal customers. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team
Posted 3 months ago
“I used to love Konditor. I’d buy brownies eat them on the day, take some home and even freeze some. I even did a cake lock in with them once and it was amazing. But the quality has really dropped recently. Maybe it’s just delivered products. Won’t be ordering again unfortunately.”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your feedback and we are so sorry that you had a bad experience with us recently. We would never want to loose one of our loyal customers. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team
Posted 3 months ago
“They are very nice and had the delivery ready quickly”
Konditor 5 star review on 24th April 2026
Helpful Report
Posted 5 months ago
Hi Ruchi, Thank you for your 5 star review and for sending us over the image! We love to see our customers enjoying the cake and celebrating! We cannot wait until you return for the next celebration! Thank you, The Konditor Team
Posted 3 months ago
“I received the brownie box from the award, but unfortunately it didn’t taste fresh.”
Helpful Report
Posted 5 months ago
Hi Carla, Thank you for your review and we really apologise that you did not enjoy your brownies this time. Please get in contact with our customer service team at hello@konditor.co.uk and we can help you with any future queries. Thank you, The Konditor Team
Posted 3 months ago
“Lovely cake shop.”
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Posted 5 months ago
Hi Jennifer, Thank you for your feedback! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team
Posted 4 months ago
Konditor is rated 4.6 based on 801 reviews