Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.62

4.6 Rating 796 Reviews

90 %

of reviewers recommend Konditor

4.6

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was delicious.”

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Posted 3 months ago

Hi there, Thank you for your 5 star review! We are so pleased you enjoyed your order and cannot wait for you to try again soon! Thank you, The Konditor Team

Posted 3 months ago

“Delicious, everytime.”

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Posted 3 months ago

Hi Juling, Thank you for your 5 star review! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 3 months ago

“Easy to order and quick delivery as well as fabulous cakes!”

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Posted 3 months ago

Hi there, Thank you for your 5 star review! We are so pleased that your delivery was seamless and you had such a great experience with us. We cannot wait to welcome you back again soon! Thank you, The Konditor Team

Posted 3 months ago

“Great service, home delivery and delicious cake”

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Posted 3 months ago

Hi Pam, Thank you for your 5 star review! We are so pleased that you had such a great experience with us and cannot wait to welcome you back for the next celebration! :) Thank you, The Konditor Team

Posted 3 months ago

“Great helpful service and delicious products.”

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Posted 3 months ago

Hi Roshni, Thank you for your 5 star review! We are so pleased that you have has such a great experience with us and enjoy our products so much. We cannot wait to welcome you back again soon! Thank you, The Konditor Team

Posted 3 months ago

“Excellent service”

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Posted 4 months ago

Hi Silvia, Thank you for your 5 star review! We are so happy that you had such a great experience with us! Thank you, The Konditor Team

Posted 3 months ago

“The cake was delivered as expected, it looked and tastes great, the sponge was moist and the icing is incredible !”

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Posted 4 months ago

Hi Helene, Thank you very much for your 5 star review! we really appreciate the feedback! We cannot wait for you to try again for the next celebration :) Thank you, The Konditor Team

Posted 3 months ago

“Not worth the money”

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Posted 4 months ago

Hi there, Thank you for your feedback and we are so sorry that you did not enjoy our Double Chocolate Curly Whirly cake this time around. We use the best quality ingredients in our cakes so this reflects in our prices. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team

Posted 3 months ago

“A good company to do business with and lovely staff in the Waterloo shop.”

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Posted 4 months ago

Hi Sherree, Thank you very much for your 5 star review! We are so pleased you are such a loyal customer and cannot wait to welcome you back in store. Our Waterloo team are stars aren't they! Thank you, The Konditor Team

Posted 3 months ago

“Everything they bake tastes great!”

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Posted 4 months ago

Hi there, Thank you for your 5 star review! We appreciate the lovely feedback and cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 3 months ago

“There is a good selection of cakes, but it is over priced and the quality isn't guaranteed.”

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Posted 4 months ago

Hi Rosalind, Thank you for your feedback and we are so sorry that you had a bad experience with us recently. We would never want to loose one of our loyal customers. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team

Posted 3 months ago

“I used to love Konditor. I’d buy brownies eat them on the day, take some home and even freeze some. I even did a cake lock in with them once and it was amazing. But the quality has really dropped recently. Maybe it’s just delivered products. Won’t be ordering again unfortunately.”

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Posted 5 months ago

Hi there, Thank you for your feedback and we are so sorry that you had a bad experience with us recently. We would never want to loose one of our loyal customers. If you do have any issues in the future, please contact our customer service team at hello@konditor.co.uk and we can figure out a way to bring you joy through cake!! Thank you, The Konditor Team

Posted 3 months ago

“They are very nice and had the delivery ready quickly”

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Posted 5 months ago

Hi Ruchi, Thank you for your 5 star review and for sending us over the image! We love to see our customers enjoying the cake and celebrating! We cannot wait until you return for the next celebration! Thank you, The Konditor Team

Posted 3 months ago

“I received the brownie box from the award, but unfortunately it didn’t taste fresh.”

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Posted 5 months ago

Hi Carla, Thank you for your review and we really apologise that you did not enjoy your brownies this time. Please get in contact with our customer service team at hello@konditor.co.uk and we can help you with any future queries. Thank you, The Konditor Team

Posted 3 months ago

“Lovely cake shop.”

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Posted 5 months ago

Hi Jennifer, Thank you for your feedback! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 3 months ago

“We didn't like this order as much as other desserts from Konditur, sadly. It was too sweet and had a slight aftertaste”

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Posted 5 months ago

Hi there, Thank you for your feedback! We appreciate the feedback. We apologise if you did not enjoy this as much as some of our other products. You can always contact our customer service team on hello@konditor.co.uk if you have any issues in the future. Thank you, The Konditor Team

Posted 3 months ago

“Konditor is the pinnacle for quality cakes.”

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Posted 5 months ago

Hi Ferronti, Thank you for your 5 star review! We really appreciate your kind feedback and that you recognise our quality in ingredients and baking! :) Thank you, The Konditor Team

Posted 3 months ago

“Tasty and local.”

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Posted 5 months ago

Hi Edward, Thank you for your 5 star review! We appreciate the feedback and cannot wait to welcome you back in store again soon! Thank you, The Konditor Team

Posted 3 months ago

“Staff at Konditor SE1 are always super helpful :)”

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Posted 5 months ago

Hi April, Thank you for your 5 star review! We are so pleased that our staff at Cornwall Road Waterloo could bring you joy though cake- and service! They cannot wait to welcome you back in store again soon! Thank you, The Konditor Team

Posted 5 months ago

“I have often bought cakes from the shops and they were fantastic but I havnt done it for awhile. I dont know if standards have dropped generally or whether there are much lower standards for cakes which are delivered . There are so few of the shops now that they are dififcult to get to which is such a shame as , in the past i thought they had the best cakes anywhere . Also my name is Joanna Kennedy , not Lesley Delaney ,”

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Posted 5 months ago

Hi Joanna, Thank you for the review. We are so sorry that your recent order was not up to our usual standards. The cakes that we send out should be the same quality as our shop bought ones as they are all made in our kitchens. Please contact our customer service team on hello@konditor.co.uk and we can resolve any problems in the future. Regards to the name- this could be a case someone ordered under your account email address. Just contact us if you would like to get this changed over. Thank you, The Konditor Team

Posted 5 months ago

Konditor is rated 4.6 based on 796 reviews