“I had a very bad reaction to this product unfortunately. After just a couple of minutes my face started to turn red. I rinsed the product off as soon as I felt it starting to tingle/sting. My face just kept getting redder and the burning sensation was quite bad. I continued to rinse my face several times with cold water and then had to use cold compresses with ice on my face and after about 2 1/2 hours it settled down.
I have used Kora products for years without any issues previously and I don't have a sensitive skin type. I had done a test patch previously on my inner arm without issue. I'd recommend that you try a sample of this before you buy a whole tube.”
Hi Carlie,
We are so sorry to hear you have had this reaction to our beautiful Sleeping mask. Our Customer care team will be in contact shortly to resolve this for you.
Love KORA team xx
“I bought two by mistake and I'm happy I did as my husband uses it each night with me too! It's one of THE best most easiest masks I've ever used, love the texture, the smell, the ingredients and how quickly it sinks into the skin.
Winner!!! Jane x”
“I love using this product. I use it most nights. It is so light and easy to apply I am barely aware of it on my skin. No mess on my pillows and easy to remove in the morning.”
“After a minute on my face it started to burn. This website said it may leave redness because of the acids (I’ve used acids before so I expected a little redness) but it started to really hurt and my face was dark red so I washed it off straight away and my face just got hotter and hotter, now 2 hours later I look like I have severe sunburn. I am so disappointed, I had such high hopes and I loooove the smell of this product. I’ve never had sensitive skin before and I have experience using fruit acids so I have no idea why it hurt my skin so much. Hopefully the redness goes down soon.”
Hi Nicole,
We are so sorry to hear you have experienced this with our Sleeping Mask, this is rare but can occur if there is a sensitivity to the ingredients. I have forwarded your review on to our customer care team and they will be in contact shortly to resolve this for you.
Love the KORA team xx
“The skin on my face is smoother, plumper and my lines are less visible. It has definitely made my skin more hydrated too.
I also use it on the back of my hands which has made my lines less noticeable.”
