“I love the product but I find it very hard to get all the serum completely from the little bottle... feels like I'm leaving half in the jar !! Have you any suggestions how I can improve doing this please.
Perhaps others have complained about this too. Many thanks”
“I wish people would stop going on about the packaging. Yes, it needs to be looked at. But this is a great product either way, it smells lovely and gives my skin a lovely, healthy glow. I have sensitive skin and it hasn't made me break out or have rosacea, so even happier.”
“I actually love the product, but the eye dropper dispensing just doesn't work. Put it in a jar or a pump bottle and I'll happily buy it again and again!!”
“Product is great!! but the eye dropper is useless as the product is too thick for this purpose. Hence I find dispensing the product frustrating. I will not buy again as I cannot get to the end of the bottle to use all of the product”
Hello Kerrie,
Thank you for your review!
We can offer a couple of tips to assist you here.
Prior to placing the dropper back into the bottle, ensure you squeeze the rubber teat at the end of the dropper. Hold this squeeze and insert the dropper into the bottle then release the squeeze once fully placed. Squeezing the rubber teat allows the product to be drawn up into the dropper when released.
To apply, remove the dropper from the bottle without squeezing the rubber teat! Only 2-3 drops of the Silky Sun Drops Protection Serum are required, and this is achievable by very gently squeezing the rubber teat slowly. The dropper shall slowly dispense 2-3 individual drops of the product onto your palm.
When the product is nearly finished, we recommend placing the bottle on its side prior to using. This shall allow the remaining product to condense, remove the dropper and gently pour remaining product onto your palm.
If you continue to experience issues, please reach out to info@koraorganics.com so we can assist you further.
With Love.
The KORA Organics Team xx
“I was quite disappointed in this product, it did have a very faint whiteness and the bottle was tiny, and the dropper didn't really work. I ended up not using it at all, I forgot about it and found it in the drawer months later and I discarded it. I unfortunately I thought wasn't worth the price, and I am usually 100% happy with all the other products I have purchased.”
Hello Clare, Thank you for reaching out and sharing. We're sorry to her about your recent experience with the Silky Sun Drops Protection Serum SPF 15. Our customer care team will be in contact via email shortly.
Love, the KORA Organics team.
