“So sorry for the 1 star, but I was seeking an adhesive that I didn't react to. I have an allergy to medical adhesive, and apparently most eyelash adhesice must have the same ingredient I cannot tolerate. I was directed to this product, but it was no better. =(. This was my last chance, so I no longer with be able to tolerate lash extensions. Bummer. Too bad I can't return something like this - because it has been used once.”
Thank you for taking the time to leave us a review. We greatly appreciate feedback from our customers, and we're sorry to hear about your allergy to glue. We understand that is hard when an allergy develops. We would like to offer a resolution to this issue since you're unable to use the glue. One of our customer service team members will contact you shortly to resolve this matter as quickly as possible.
“Has saved my lash game in low humidity winter time....haven't used it year round yet but my clients have had outstanding retention. I've been lashing for 6 years and this is the BEST.”
“I've been using superhero and omega lash glue in my lash lounge for a few years now! I also love the retail bubble Lash shampoo. have to say I'm a lifetimer of Lash box not only because of their great products but mostly because they have THE BEST customer service! Thank you Lash Box LA....”
“Extremely dissatisfied about the quality of adhesive I received! When I opened it I was not able to use it because it was already ruined and not good anymore! The glue was extremely thick and stringy! I don’t know if it was the batch of glue or if it was the mailing temperature that ruined it during transit. But it was no good! I wasted my money!”
Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you may have experienced. We are more than happy to provide a replacement that better suits your needs and environment. It's also worth mentioning since the adhesive should not act this way it may have been exposed to unfavorable conditions when in transit to you and/or if it was left outside for an excess amount of time. We are here to help you troubleshoot and find a solution that works best for you as adhesives can be challenging to work with if the conditions are not optimal. One of our dedicated Customer Service team members will be in touch with you shortly to assist you further.
