Hi Susana! Thank you for your fantastic 5-star review! 🤩 We're thrilled to hear that you love the quality of our products. Your enthusiasm means the world to us, and we can’t wait to see what you order next!
“I’ve been a satisfied customer since 2020. Lash Box LA is a company that’s always evolving, and my favorite purchase is their adhesive. I’ve never had retention of over 10 weeks with any other brand except Lash Box LA!”
Hi Veronica! Thank you for your amazing 5-star review! ✨ We’re so glad to have you as a loyal customer since 2020 and thrilled to hear how much you love our adhesive! Your kind words inspire us to keep innovating and providing the best products for our customers. We appreciate your support!
“I love the camellia easy fan 0.03 lashes, but find that they are inconsistent in assortment of the mixed trays. I received some 7-15 mm and some 8-15mm in the new packaging. Then received some 8-15mm in the old packaging with only 1 row of 8. I hope they keep the 7-15mm packaging. I honestly would prefer more rows of short lengths. I never use all of the 13,14,15 in a package. That being said, the quality is amazingly and the shipping is fast!”
Hi Gabriella! Thank you so much for your wonderful 5-star review! 🌸 We're thrilled to hear that you love all our products and that Flower Power is your favorite! Your enthusiasm brings us so much joy, and we can't wait to keep providing you with amazing products.
“I love your products as always. The only thing I don’t like is the new boxes, they take up more space in my room and storing. The cardboard is a little bulky and cumbersome. Also the mm on the right hand side of the strip, slows me down a bit because I’m right handed. When you used to print the mm on the left it made it easier for me to find my size without my hand getting in the way.”
Hi Rebecca! Thank you for your thoughtful 5-star review! 🌟 We're so glad to hear you love our products! We appreciate your feedback regarding the new boxes and the placement of the mm markings. Your insights are super helpful, and we’ll definitely take them into consideration for future improvements. Thanks for being a valued member of our Lashbox LA family!
“Lashing has never been so easy with LashBox LA lashes! I am about One year & a half into lashing and I thought I just wasn’t good at making fans. I finally feel like a real pro at fan making. If you’re looking to trying or switching brands, then don’t hesitate, LBLA has everything you need to be successful! (:”
Hi Briana! Thank you for your fantastic 5-star review! ✨ We're over the moon to hear that Lashbox LA lashes have made fan making feel so much easier and that you're feeling like a pro! Your encouragement means everything, and we're here to ensure you have all the tools you need for your lash success.
Hi there! Thank you for your amazing 5-star review! ✨ We're so glad to hear that our lashes are your “go-to” and that they bring so much happiness to your clients. Your support means the world to us, and we're here to keep you and your clients looking fabulous!
Hi Arienne! Thank you for your great 4-star review! 🌟 We appreciate your feedback about the glue – it's fantastic to hear that it works well and dries quickly! We understand the purple might not be your favorite, and we value your thoughts. We’re always here to support your lash journey!
Hi Magdalena! Thank you so much for your wonderful 5-star review! ✨ We're thrilled to hear that you're loving our products and that they arrived quickly. Your recommendation means a lot to us, and we're excited to continue providing you with amazing lash solutions!
Hi Sylwia! Thank you so much for your fabulous 5-star review! ✨ We're delighted to hear that Lashbox LA is your favorite! Your enthusiasm truly brightens our day, and we can't wait to continue providing you with everything you love.
Hi Charlene! Thank you for your awesome 5-star review! ✨ We're so happy to hear that you're loving the purple adhesive and our volume tweezers! Your satisfaction is our top priority, and we appreciate your support in making Lashbox LA a part of your lash routine.
Hi MezmaRae,
I'm really sorry to hear that you're having issues with the tweezers. We strive to provide products that meet the expectations of our customers, and it’s disappointing to know that we missed the mark here. Your feedback about their performance is important to us, and we will take it into consideration.
If you haven't already, please reach out to our customer service team. We'd love to explore options to ensure you have a better experience with our products in the future. Thank you for sharing your thoughts with us.
Warm regards,
Team Lashbox LA
Hi Deborah,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
After reviewing your communication with our team, I can see that we made every effort to support you thoroughly—including prompt responses and a direct phone call to help clarify any concerns and avoid miscommunication. Our goal is always to provide exceptional service and ensure our customers feel heard and supported.
That said, we always welcome feedback and take it seriously, as it helps us continue to improve. If there's anything specific you’d still like to address or discuss further, please don’t hesitate to reach out—we’re here to help.
Hi Maddie! Thank you for your incredible 5-star review! ✨ We're so glad to hear that Lashbox is your go-to for everything! Your support means the world to us, and we're excited to continue being part of your lash journey.
“Lashbox LA is my absolute go to brand for all things lashing & the best brand I’ve ever used in the 5 years I’ve been lashing! Their quality is unmatched in every category- lashes, adhesives & liquids. I’ll forever use them!”
Hi Victoria! Thank you so much for your amazing 5-star review! ✨ We're thrilled to be your go-to brand for all things lashing, and it's fantastic to hear that you find our quality unmatched. Your loyalty means the world to us, and we’re excited to support your lash journey for years to come!
Hi Cassandra! Thank you for the fantastic 5-star review! ✨ We're thrilled to be recognized as the best in the game and appreciate your support. Your love for our products drives us to keep delivering top-notch quality every day!
“Consistently impressed with the quality and innovation Lashbox LA brings to the lash industry. I really hope they come out with more shades of lashes!”
Hi Jacquelyn! Thank you for your wonderful 5-star review! ✨ We're so glad to hear that you're consistently impressed with our quality and innovation. Your suggestion for more shades of lashes is definitely noted, and we can't wait to bring you even more options in the future!
Hi Kimberley! Thank you for your lovely 5-star review! ✨ We're so happy to hear that you love our lower lash mascara and appreciate the beautiful packaging. It’s fantastic to know it makes you feel special—just like you are! We’re excited for you to keep enjoying your lashes!
“I was a little hesitant at first, but I was honestly impressed and blown away with these anime spikes! Despite their shape, the spikes blend in so nicely with traditional extensions/fibers. They’re incredibly soft and lightweight, so retention should be a breeze, with no concerns about weighing down the natural lash. I’m so excited to keep working with these!”
Hi Kristen! Thank you for your fantastic 5-star review! ✨ We're so glad to hear you were impressed with the anime spikes and that they blend seamlessly with traditional extensions. Your excitement is contagious, and we can’t wait to see the amazing looks you create with them. We appreciate your trust in us and are here to support your lash journey!
