“I bought lash clusters & Duo Precision Bond and won't be purchasing anything else. I've been doing lashes for 20 years btw.
I'm underwhelmed by the amount and quality of the lash bond. It didn't adhere well at all. Had to immediately use a bond I'd had on hand.
The lashes were nice (very thin band, the fibers don't come off when removing the clusters from the packaging) but there are so few lashes in the package, wasting one cluster is a travesty. The same clusters are available on Amazon with 3x the quantity.”
Thank you so much for the love and support — we’re so happy you enjoy LBLA products 🤍
We also wanted to note that your recent order received free shipping through our rewards program, which we’re always happy to offer as a thank-you to our loyal customers. If you ever have questions about rewards or shipping options, our team is always here to help!
We truly appreciate your feedback and support.
This truly means so much to us—thank you for the love and loyalty! We’re honored to be the only brand you trust, and we wouldn’t trade you either.
Thank you for being part of the LashBox LA family—we appreciate you more than you know!
Thank you for sharing your experience—we really appreciate your honest feedback.
We’re sorry to hear that the strip felt too sticky and caused difficulty when removing the lashes. This isn’t the experience we want for our artists. Sometimes adjusting the removal technique or using tweezers at a gentler angle can help prevent bending, but we understand how frustrating that can be.
Your feedback is important to us and will be shared with our product team for review. If you’d like tips or recommendations for a style that may better suit your preferences, we’re always happy to help.
Thank you again for taking the time to leave a review.
“Love the products! Love the employees and most of all love the sweet and talented Kate and Sylwia! I’ve taken every training possible with different trainers and Jenna, Chris and Nikki are outstanding and were made for this!! I love every part of Lashbox and EVERY single person that represents Lashbox has been very sweet and genuine! Best brand EVER!”
Hi Krystin,
Thank you so much for your amazing review! 💖 We’re thrilled to hear how much you love our products, our team, and the trainings. I will be sharing this with the team—Kate, Sylwia, Jenna, Chris, and Nikki will be so happy to hear your kind words! Your support means the world to us, and we’re so glad you’re part of the Lashbox family.
With love,
Jazmine
Hi there,
Thank you so much for the wonderful review! We’re thrilled the lash cleaner and brush meet your needs—glad they smell nice and are gentle on your eyes. We appreciate you and can’t wait to see you again for your next purchase.
Warm regards,
Team Lashbox LA
Hi Tiffany,
Thank you so much for the amazing 5-star review! We’re thrilled to hear Lashbox LA is your GOAT after four years with us. We appreciate you and can’t wait to see you again soon.
Warm regards,
Team Lashbox LA
Hi Katrena,
Thank you so much for the glowing 5-star review! We’re thrilled to hear Lashbox is all things LashBae for you. We appreciate you and can’t wait to have you back for your next purchase.
Warm regards,
Team Lashbox LA
Hi Claudia,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re loving our products, especially the Super Hero adhesive. We appreciate you and can’t wait to see you again for your next purchase.
Warm regards,
Team Lashbox LA
Lamentamos mucho el retraso y entendemos completamente tu preocupación. Queremos aclarar que desde nuestro lado ya estábamos dándole seguimiento a tu pedido y se abrió un reclamo con la paquetería correspondiente.
Debido a la alta demanda de envíos durante la temporada de Navidad y Año Nuevo, muchas paqueterías han estado presentando retrasos significativos. Al notar que el paquete no tuvo movimiento por un periodo prolongado, procedimos a reemplazar tu pedido y enviar uno nuevo para asegurarnos de que lo recibieras lo antes posible.
Agradecemos tu paciencia y comprensión. Si necesitas cualquier actualización adicional, por favor no dudes en contactarnos directamente—con gusto te ayudamos. 💕
“I recently received the Flower Power lash trays, and I’m genuinely impressed. The quality is beautiful, the fibers are soft, and they fan out effortlessly, making application smooth and seamless. I’m truly loving them so far!”
Hi Alyssa, thank you so much for the glowing review! We’re thrilled to hear the Flower Power lash trays are delivering beautiful, soft fibers and a smooth application. We’re so glad you’re loving them.
Warm regards,
Team Lashbox LA
Hi Leslie, thank you so much for the glowing review! We're thrilled to hear you love all the products, especially the lashes, and that you find the quality amazing. We appreciate you being part of the LBLA community.
Warm regards,
Team Lashbox LA
Hi Valerie, thank you so much for the glowing review! We're thrilled you and your clients notice the difference and that Lashbox lashes are soft and fluffy. We appreciate you choosing us and can’t wait to see what you think next.
Warm regards,
Team Lashbox LA
“The best products! I’ve tried other brands and I started feeling out of LOVE with lashing. So I decided to go back to my roots and believe me when I tell you product matters and will affect how you feel about your work. LASHBOXLA is the best.”
Hi Taylor, thank you so much for your glowing review! We're overjoyed to be part of your lash journey and agree—the right products truly make all the difference. We appreciate you choosing us.
Thank you so much, Jazmyne!! that means the world to hear this, as we always strive for the highest customer satisfaction 🩵 We appreciate you being part of the LBLA community!
Hi Susana! Thank you for your fantastic 5-star review! 🤩 We're thrilled to hear that you love the quality of our products. Your enthusiasm means the world to us, and we can’t wait to see what you order next!
“I’ve been a satisfied customer since 2020. Lash Box LA is a company that’s always evolving, and my favorite purchase is their adhesive. I’ve never had retention of over 10 weeks with any other brand except Lash Box LA!”
Hi Veronica! Thank you for your amazing 5-star review! ✨ We’re so glad to have you as a loyal customer since 2020 and thrilled to hear how much you love our adhesive! Your kind words inspire us to keep innovating and providing the best products for our customers. We appreciate your support!
“I love the camellia easy fan 0.03 lashes, but find that they are inconsistent in assortment of the mixed trays. I received some 7-15 mm and some 8-15mm in the new packaging. Then received some 8-15mm in the old packaging with only 1 row of 8. I hope they keep the 7-15mm packaging. I honestly would prefer more rows of short lengths. I never use all of the 13,14,15 in a package. That being said, the quality is amazingly and the shipping is fast!”
Hi Julia! Thank you so much for taking the time to share your valuable feedback. We are in the process of transitioning all the mixes to 8-15mm so unfortunately we will no longer carry 7mm in the future for this collection. I apologize for any inconvenience! I have also emailed you about it, so feel free to reach out if you need further assistance. All the best,
Lashbox LA 🩵
