“I really wanted to love the CC Curl 0.05 Cashmere lashes, but unfortunately the quality didn’t meet my expectations. I previously ordered the 0.07 Dark Chocolate lashes and absolutely loved them, which is why I decided to invest in the full line of 0.05 CC Curl Cashmere lashes (7–10mm).
However, I noticed a significant difference in quality. The lashes don’t feel as consistent or as premium as the 0.07 Dark Chocolate ones, which was disappointingespecially after ordering the full range.
I’m hoping this might just be a batch issue, because I’ve had a great experience with your other products.”
Thank you so much for taking the time to share your feedback.
We truly appreciate your support and are so glad to hear you previously loved our Mocha Brown lashes.
We understand that differences between lash collections can sometimes feel noticeable, as various curls, diameters, and materials may offer a slightly different experience depending on personal preference and application style.
Our CC Curl 0.05 Cashmere lashes are designed to maintain our quality standards, though the feel and performance may naturally vary from other lash lines.
We sincerely value your feedback and appreciate you sharing your experience with us. Customer insight is incredibly helpful as we continue to grow and refine our offerings.
Thank you again for your support!
Thank you so much, Tish! We’re thrilled you love the lash extensions. We appreciate your patience with the delivery time and are glad it was worth the wait.
Warmly,
Team Lashbox LA
Thank you so much, Evie! We’re thrilled you had a great experience with fast shipping, high-quality products, and friendly customer service. Your support means the world to us.
Warmly,
Team Lashbox LA
Thank you so much, Adriana! We’re thrilled you’re loving the products and their retention. 😊
We’re so happy to hear you’ve had a great experience with us. Messages like this always make our day.💕
“I love LBLA! It is the most innovative, inspiring lash brand! I love that they also take their time developing products to make sure they are perfect before launching them! Best of the best!”
Thank you so much Sierra for your amazing kind words! We're thrilled you feel LashBox LA is innovative and inspiring, and we’re dedicated to taking the time to perfect our launches. Your support means the world to us.
Warmly,
Team Lashbox LA
Hi Megan,
Thanks for letting us know! We’re so glad you love the glue, and we’re sorry to hear about the sticky residue on the premade fans. If you can share a quick photo of the issue with our customer service team, we’ll be happy to help—whether that’s a replacement or a refund.
Warm regards,
Team Lashbox LA
“I love working with LashBox LA! They are always coming out with something new, keeping up with latest trends, and they have a great team of lash trainers AND their products are truly amazing 🥰”
Yay! 🥰 We’re beyond excited to hear you love working with LashBox LA! 💖 From new trends to our amazing products and dedicated trainers, we’re so happy to have you as part of our lash family! 🙌
“LBLA’s Longwear Pre-treatment Primer is such a staple to have in your lash cart! It works well across different lash types and preps the natural lashes beautifully for application.
I’ve definitely noticed better retention when using it. It cleans and balances the lashes without over drying, helping the adhesive bond really well. Overall, it’s just a super reliable product to have in your routine, I recommend this to every lash artist it’s hands down one of the best primers!”
Hi Andrea,
So happy to hear Bubble Shampoo is your ultimate favorite and that its versatility as a face wash is a bonus! If you ever have tips or questions on using it, we’re here for you. Thanks for sharing your love for Lashbox LA.
Warmly,
Team Lashbox LA
Thanks so much for sharing your feedback! 🥰 This kit is designed as a starter kit, so it comes with a smaller selection of lashes to get you started. If you’re looking for more volume and variety, our larger boxes, Lace It Up Pros, might be just what you need 💖 We’re so glad you’re exploring our products and hope you find the perfect fit for your lash artistry!
Hi Rosario,
The 3 ml Alchemist adhesive has actually never left our lineup—it’s an exclusive product available only through our rewards program. If you’d like to learn more about how to access it, we’d be happy to share details about our rewards program with you!
“Great customer service, in person classes, and my favorite products for sale. I’m in the biz for 12+ years and have tried other adhesives and lashes and these 2 things in particular are the best I’ve used. Perfect for LA weather and for longer lasting results.”
Wonderful to hear, Daphne! We’re thrilled our customer service, in-person classes, and favorite products have made such a positive impact for you, especially after 12+ years in the biz. Thank you for sharing your experience and for trusting Lashbox LA to perform well in LA weather and deliver lasting results.
“I’ve been using Lash box for 7 years now! Absolutely love everything!!! Only disappointing thing was a tray of lashes the curl was definitely not D curl and was an effected tray the whole thing. Other than a few issues love the products as well as the reward system now.”
Hi Mariah,
Thank you so much for being a part of the LashBox LA family for 7 years! We’re thrilled to hear that you love our products and rewards program. 💖
We’re sorry to hear about the issue with that tray — that’s definitely not the experience we want. If you experience any issues with our products, please reach out to our customer service team and provide photos of the concern so we can assist you and help resolve it.
Thank you again for your support and loyalty — it truly means the world to us!
“I truly adore LashBox LA and their products. As someone who has always been a bit of a tomboy, wearing lashes was never really something I thought I could pull off, and I definitely struggled applying them. Lace it ups were a game changer forrrr sure! They made it so much easier to create beautiful lashes and helped me feel even more confident wearing them. I genuinely love the quality of the products and the difference they’ve made for me. 😍”
Thank you so much for sharing this with us! We absolutely love hearing that Lace It Ups were such a game changer for you. It means the world to know our products helped make applying lashes easier and gave you that extra boost of confidence. We’re so grateful to have you as part of the LashBox LA community and truly appreciate your kind words and support. 😍
Thank you so much for your amazing review 😄 We’re thrilled to hear that Alchemist is your #1 adhesive and delivering the retention you love! Your support means the world to us.
“Lashbox LA has been the bread and butter to my successful career in the lash industry! Every single product has not only made me a better lash artist but has also given me the opportunity to provide my clients with high quality work!
Love LashBox LA!”
Wow, thank you so much for your amazing review 😄 We’re beyond thrilled to hear that LashBox LA has been such an important part of your lash career and helping you deliver high-quality work to your clients! Your support and kind words truly mean the world to us.
Wow, we’re literally obsessed with your review 😍 Thank you so much for recommending LashBox LA! We’re so happy to hear you love it and truly appreciate your support.
