Hi Adianes! Thank you so much for the glowing 5-star review! 🌸 We're thrilled to hear that you loved the Flower Power lashes! Your support means everything to us, and we can't wait for you to try more of our fabulous products! ✨ We’re so glad to have you in the Lashbox LA family! 🫶🏽 Keep shining!
Hi Diana! Thank you for the wonderful review! We're so glad you think our product is fantastic! We appreciate your feedback about the shipping charges, and we’re always looking for ways to improve. Your support means a lot to us, and we hope to continue providing you with exceptional products! 💖 Thanks for being part of the Lashbox LA family! 💖
“I was super excited to use the Alchemist glue on my third day using it and nothing comes out. Its practically new and it already has glue stuck inside. I burp my glue before closing them it should have not done this.”
Hi Yadira! Thank you for reaching out and sharing your experience with the Alchemist glue. I'm really sorry to hear that you're having issues, especially after such a short time. It's important to us that our customers have a smooth experience, and we understand how frustrating this situation can be.
We appreciate your practice of burping the glue before closing, as that can help maintain its quality. We're committed to investigating this issue further to improve our products. Your feedback is crucial, and we want to make sure we address any issues you may have. I see that we have emailed you earlier this morning hoping to trouble shoot the issue. Thank you again for your input!
“I’ve been lashing for 8 years and have tried so many different brands…. NONE have matched up to Lashbox LA’s quality and consistency. I love Lashbox for life and I willll never stray”
Hi Tong! Wow, thank you for the incredible 5-star review! We're beyond thrilled to hear that you've found our quality and consistency unmatched after 8 years in the industry. Your loyalty means the world to us, and we’re so happy to have you as a part of the Lashbox LA family! Here’s to many more years of fabulous lashing together! 💖 Can’t wait to continue serving you! 💖
Hi Gina! Thank you so much for the fabulous review! We're absolutely thrilled to hear that you're obsessed with the Spike Styler! Your enthusiasm makes us so happy, and we can't wait for you to explore even more of our amazing products. Thanks for being a part of the Lashbox LA family! 💖 Keep rocking those lashes! 💖
Hi Amelia! Thank you so much for the amazing review! 🩵 We’re absolutely thrilled that you think our lash products are the best ever! Your support means everything to us, and we can't wait to keep bringing you the fabulous lashes you love. Thanks for being part of the Lashbox LA family! 🩵 Keep shining! 🩵
“LashBox LA is the best out there. Their products are absolutely the best! I am obsessed with their new flower power lashes! They have helped with my speed and made lashing fun again. Can’t forget the newest product the spike styler! This is going to make sets fun and get creative with them.”
Hi Jacqueline! Thank you so much for your fantastic 5-star review! 🌸 We're absolutely thrilled to hear that you're obsessed with our Flower Power lashes and that they've made lashing fun again! The Spike Styler is definitely a game changer, and we can’t wait to see how creative you get with your sets! Your passion for our products inspires us every day. Welcome to the Lashbox LA family! 💖 Keep shining bright!
Hi Ashlee! Thank you so much for the amazing 5-star review! 💖 We're overjoyed to hear that our products have made such a positive impact on your lashing journey! Your support means everything to us, and we can't wait to see how much more you'll love our collection. Welcome to the Lashbox LA family! ✨ Keep shining bright!
“I love Lashbox LA! I’ve been with them since the start of my career since my own lash artists would use their products on me and they felt/looked amazing!”
Hi Jacquelyn! Thank you so much for your amazing 5-star review! 🌟 We're absolutely delighted to hear that you’ve been with us since the early days of your career and that our products have made such a positive impact on your lash journey. Your support means everything to us! We're so glad to have you as part of the Lashbox LA family, and we can't wait to continue providing you with fabulous products! 💖 Keep shining bright!
Thank you for contacting us with your concern, as we always consider our customers’ needs the utmost priority! Our team investigated further, and one of our in-house lash educators carefully counted the loose fans in the same 500-count box. We can confirm that the number of loose fans is accurate.
We value your feedback and will certainly investigate further if this issue persists. For now, please be assured that the loose fans have been accounted for. A member of our customer service team will be reaching out to you shortly via email with a visual representation of the accounted lash clusters to see if we may further assist!
“I love their products. Contacting customer service is a little tricky. But I keep coming back for the things they offer that you can’t find anywhere else.”
Hi Caycee! Thank you so much for the great 4-star review! We’re really glad to hear that you love our products and appreciate the unique offerings we provide. We’re always working to improve our customer service experience. Your support is invaluable to us, and we can’t wait to continue providing you with unique items you adore! 💖Can’t wait to see you back for more amazing finds! 💖
Hi Keyana! Thank you for your 3-star review! We're thrilled to hear that the invisible genius adhesive is working well for your clients. Your feedback is important to us, and we’d love to hear more about your experience as you continue to use it. If there's anything we can do to enhance your experience further, don't hesitate to reach out. We appreciate your support and look forward to helping you achieve even more amazing results! 🖤
¡Hola Paola! ¡Muchísimas gracias por tu excelente review de 5 estrellas! Nos alegra saber que has tenido una experiencia tan positiva y que valoras la rapidez y responsabilidad de nuestro equipo. Tu apoyo es muy importante para nosotros, y estamos aquí para seguir ofreciéndote el mejor servicio. ¡Esperamos verte de nuevo pronto! 💖
Hi Evie! Thank you so much for the amazing 5-star review! We're thrilled to hear you love Lashbox LA and appreciate our professionalism and quality products. Your feedback truly means a lot to us, and we can't wait to continue providing you with the excellence you deserve! See you again soon! 💖
Hi Tiffany! Thank you for the fantastic 5-star review! We’re so thrilled to hear that you think the lashes are great! Your support means the world to us, and we can’t wait to keep bringing you the best. See you soon! 💖
Hi Jordan! Thank you for the fantastic 5-star review! We’re so happy to hear that you’re very happy with your purchase and appreciate the great quality! Your support means so much to us, and we look forward to providing you with more amazing products in the future! 💖
Hi Tiffany! Thank you for the wonderful 5-star review! We’re so happy to hear that you love Lashbox LA and appreciate our quality products and education. It's fantastic to know you think so highly of our team – we truly strive to provide the best experience possible! Your kind words motivate us to keep shining. Can’t wait to see you again! 💖
“You’re one stop shop for all your luxury Lash needs. All of the products work cohesively together the quality is always top-tier and my clients love their retention!”
Hi Dana! Thank you for the amazing 5-star review! We’re so glad to hear that you find us to be your one-stop shop for luxury lash needs. It’s fantastic to know that our products are working cohesively and that your clients love their retention! Your support inspires us to keep delivering top-tier quality. We can't wait to continue serving you! 💖
Hi Natasha! Thank you so much for the incredible 5-star review! We're thrilled to hear that you appreciate our education, community, and high-end products. Your positive feedback inspires us to keep delivering the best for our amazing customers. We look forward to continuing this fabulous journey with you! 💖
“Great products! I’ve been using adhesives for years, and this one is top-notch.I highly recommend The Lash Box LA to anyone looking for top-notch lash products. I’ll definitely be ordering again soon!”
Hi Mamta! Thank you for the shining 5-star review! We're thrilled to hear that you find our adhesives to be top-notch and that you're enjoying our products. Your recommendation means so much to us, and we can't wait to have you back for more fabulous items soon! 💖
