“I love LBLA! It is the most innovative, inspiring lash brand! I love that they also take their time developing products to make sure they are perfect before launching them! Best of the best!”
Thank you so much Sierra for your amazing kind words! We're thrilled you feel LashBox LA is innovative and inspiring, and we’re dedicated to taking the time to perfect our launches. Your support means the world to us.
Warmly,
Team Lashbox LA
Hi Megan,
Thanks for letting us know! We’re so glad you love the glue, and we’re sorry to hear about the sticky residue on the premade fans. If you can share a quick photo of the issue with our customer service team, we’ll be happy to help—whether that’s a replacement or a refund.
Warm regards,
Team Lashbox LA
“I love working with LashBox LA! They are always coming out with something new, keeping up with latest trends, and they have a great team of lash trainers AND their products are truly amazing 🥰”
Yay! 🥰 We’re beyond excited to hear you love working with LashBox LA! 💖 From new trends to our amazing products and dedicated trainers, we’re so happy to have you as part of our lash family! 🙌
“LBLA’s Longwear Pre-treatment Primer is such a staple to have in your lash cart! It works well across different lash types and preps the natural lashes beautifully for application.
I’ve definitely noticed better retention when using it. It cleans and balances the lashes without over drying, helping the adhesive bond really well. Overall, it’s just a super reliable product to have in your routine, I recommend this to every lash artist it’s hands down one of the best primers!”
Hi Andrea,
So happy to hear Bubble Shampoo is your ultimate favorite and that its versatility as a face wash is a bonus! If you ever have tips or questions on using it, we’re here for you. Thanks for sharing your love for Lashbox LA.
Warmly,
Team Lashbox LA
Thanks so much for sharing your feedback! 🥰 This kit is designed as a starter kit, so it comes with a smaller selection of lashes to get you started. If you’re looking for more volume and variety, our larger boxes, Lace It Up Pros, might be just what you need 💖 We’re so glad you’re exploring our products and hope you find the perfect fit for your lash artistry!
Hi Rosario,
The 3 ml Alchemist adhesive has actually never left our lineup—it’s an exclusive product available only through our rewards program. If you’d like to learn more about how to access it, we’d be happy to share details about our rewards program with you!
“Great customer service, in person classes, and my favorite products for sale. I’m in the biz for 12+ years and have tried other adhesives and lashes and these 2 things in particular are the best I’ve used. Perfect for LA weather and for longer lasting results.”
Wonderful to hear, Daphne! We’re thrilled our customer service, in-person classes, and favorite products have made such a positive impact for you, especially after 12+ years in the biz. Thank you for sharing your experience and for trusting Lashbox LA to perform well in LA weather and deliver lasting results.
“I’ve been using Lash box for 7 years now! Absolutely love everything!!! Only disappointing thing was a tray of lashes the curl was definitely not D curl and was an effected tray the whole thing. Other than a few issues love the products as well as the reward system now.”
Hi Mariah,
Thank you so much for being a part of the LashBox LA family for 7 years! We’re thrilled to hear that you love our products and rewards program. 💖
We’re sorry to hear about the issue with that tray — that’s definitely not the experience we want. If you experience any issues with our products, please reach out to our customer service team and provide photos of the concern so we can assist you and help resolve it.
Thank you again for your support and loyalty — it truly means the world to us!
“I truly adore LashBox LA and their products. As someone who has always been a bit of a tomboy, wearing lashes was never really something I thought I could pull off, and I definitely struggled applying them. Lace it ups were a game changer forrrr sure! They made it so much easier to create beautiful lashes and helped me feel even more confident wearing them. I genuinely love the quality of the products and the difference they’ve made for me. 😍”
Thank you so much for sharing this with us! We absolutely love hearing that Lace It Ups were such a game changer for you. It means the world to know our products helped make applying lashes easier and gave you that extra boost of confidence. We’re so grateful to have you as part of the LashBox LA community and truly appreciate your kind words and support. 😍
Thank you so much for your amazing review 😄 We’re thrilled to hear that Alchemist is your #1 adhesive and delivering the retention you love! Your support means the world to us.
“Lashbox LA has been the bread and butter to my successful career in the lash industry! Every single product has not only made me a better lash artist but has also given me the opportunity to provide my clients with high quality work!
Love LashBox LA!”
Wow, thank you so much for your amazing review 😄 We’re beyond thrilled to hear that LashBox LA has been such an important part of your lash career and helping you deliver high-quality work to your clients! Your support and kind words truly mean the world to us.
Wow, we’re literally obsessed with your review 😍 Thank you so much for recommending LashBox LA! We’re so happy to hear you love it and truly appreciate your support.
“Absolutely obsessed with these LashBox LA products! The tweezers are precise, the FlowePower lash trays are super soft and easy to fan, the glue tools helps me setups clean and organized, and the lash shampoo leaves lashes perfectly clean. High quality, professional, and a must-have for any lash artist.🩵”
Thank you so much for the love, Nohely! We’re thrilled you’re obsessed with LashBox LA—your kind words about the tweezers, Flower power lash trays, glue tools, and lash shampoo mean the world to us. We’re here cheering you on as a fellow lash artist.
Kind regards,
Team Lashbox LA
“Materials great but they’re not good good for the lash extensions doesn’t have enough space for the Lash to be comfortable and not squished by eye mask”
Hi Malgorzata,
Thank you for sharing your experience and for the feedback. We understand your concern about the fit for lash extensions. At this time, we only offer one size for this eye mask, so we’re unable to make adjustments. We truly appreciate your input, and we’ll continue to take customer feedback into account for future product development.
Thank you again for choosing LashBox LA!
“I bought lash clusters & Duo Precision Bond and won't be purchasing anything else. I've been doing lashes for 20 years btw.
I'm underwhelmed by the amount and quality of the lash bond. It didn't adhere well at all. Had to immediately use a bond I'd had on hand.
The lashes were nice (very thin band, the fibers don't come off when removing the clusters from the packaging) but there are so few lashes in the package, wasting one cluster is a travesty. The same clusters are available on Amazon with 3x the quantity.”
Hi Erin,
Thank you for taking the time to share your honest feedback and for placing your first order with us. We truly appreciate hearing from experienced artists, especially someone with 20 years in the industry.
I’m very sorry to hear that the Duo Precision Bond did not perform as expected for you. For our DIY cluster system, the bond is designed to be paired with our lash sealant. The sealant helps lock the clusters in place, reduce tackiness, and support proper adhesion. If the sealant was not used, that may have affected the overall results and take a bit longer to dry. We’re happy to review your process and help troubleshoot to ensure the best possible outcome.
We’re glad to hear you liked the lash clusters themselves, especially the thin band and fiber quality. Regarding quantity, the box you purchased is our standard retail size. For artists who go through clusters more frequently or for professional use, we offer a larger option called the Lace It Up Pro box, which includes a significantly higher quantity and is often more cost-effective.
If your focus is professional extension work, our professional lash lines may better suit your needs for longer-lasting retention and larger quantities. I’d be happy to guide you through the best options based on your experience level.
Thank you again for your feedback — it helps us continue improving and supporting our community of artists.
Thank you so much for the love and support — we’re so happy you enjoy LBLA products 🤍
We also wanted to note that your recent order received free shipping through our rewards program, which we’re always happy to offer as a thank-you to our loyal customers. If you ever have questions about rewards or shipping options, our team is always here to help!
We truly appreciate your feedback and support.
