“The glue itself is ok but it's hard to get the glue out of the bottle. Most of the adhesive bottles (not only this one) i have purchased so far having the same problem. It's sad if thtis unawared issue will ruin the whole adhesive business. My lash stylists were so mad and keep telling me to try another products.”
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced difficulty dispensing the adhesive.
Because lash adhesive is designed to bond quickly, cured adhesive can sometimes build up around the nozzle or cap, making it more difficult to dispense over time. This is something that can occur with any cyanoacrylate-based lash adhesive, regardless of the brand.
To help prevent this, we recommend wiping the nozzle after each use, "burping" the bottle before replacing the cap, and storing the adhesive upright in an airtight container. These simple steps can go a long way in keeping the nozzle clear and the adhesive performing as intended.
We'd love the opportunity to learn more about your experience and help troubleshoot the issue. Please reach out to our Customer Service team, and we'll be happy to assist. We truly appreciate your feedback, as it helps us continue improving both our products and our customers' experience.
“Superhero Purple has quickly become one of my favorite adhesives. I love that the purple tint helps me see my attachment points more clearly while still drying clear. The retention has been great, the grip is consistent, and it makes my sets feel even more precise. Definitely a staple in my lash room.”
Thank you so much for your amazing review! 💜 We’re so happy to hear that Superhero Purple has become a staple in your lash room. We love that the purple tint is helping you see those attachment points with more precision while still giving you the clean finish you’re looking for. It means so much to hear that you’re loving the retention and consistency—thank you for trusting LashBox LA with your lash artistry! ✨
“It has amazing retention, dries quickly without feeling rushed, and gives me consistent, reliable results every time. It’s one product I can always count on in my lash sets”
Thank you so much for your wonderful review! 💜 We're thrilled to hear Superhero Purple has been such a reliable staple in your lash routine. Amazing retention, a fast cure time, and consistent performance are exactly what we strive for, and we're so happy it's delivering for you every time. Thank you for trusting LBLA with your lash sets! ✨
Thank you for your feedback! We’re sorry to hear the Superhero Purple adhesive didn’t meet your expectations. We’d love to better understand what you experienced so we can help troubleshoot and make this right for you. Please feel free to reach out to our Customer Service Team with your order details, and a short video of the issue. We’ll be happy to take a closer look and assist you 💫
“It gives me the perfect balance of strong retention and workable dry time, making sets feel smoother and more controlled. Consistent results every time exactly what I need behind the chair. ✨”
Hi Sandra,
Thanks for sharing! We’re glad to hear it delivers the balance of strong retention and workable dry time, making sets smoother and giving you consistent results behind the chair.
Warm regards,
Team Lashbox LA
“My new GO TO adhesive! Works even on those days when your room just can't seem to find the happy medium temperature between blasting the AC on these hot summer days, to walking into a sauna of a lash room my glue never lets me down!”
Thank you so much for your review! We’re thrilled to hear your go to adhesive handles those hot summer days and keeps you covered. We truly appreciate your support.
Kind regards,
Team Lashbox LA
