“I’m obsessed with the Lashbox 0.03 Flower Power Lashes in 9mm! They’re soft, lightweight, and create the prettiest fluffy fans. I love using them to add beautiful texture and fullness while still keeping the set looking effortless and seamless!”
Thank you so much for sharing this! We’re so happy to hear you’re loving the 0.03 Flower Power Lashes in 9mm 💛
It’s amazing to know they’re helping you create soft, fluffy, and seamless sets with beautiful texture and fullness. We truly appreciate your support and love seeing what you create with them!
We’re thrilled you’re enjoying the Flower Power True Matte Lashes 0.03mm - Black Individual Lash Extensions C / 9, Celeste—thanks for the 5-star review!
“The Lashbox 0.03 Flower Power Lashes in C Curl, 9mm are everything! They’re soft, lightweight, and so easy to work with. I love how effortlessly they create beautiful, full fans, makes doing fills and full sets a breeze!”
Thank you so much, Jazmyn! We’re thrilled you’re loving the Flower Power lashes and that they’re easy to work with and give beautiful, full fans. Your support means the world to us!
Thank you so much for your fantastic review, Evie! We're thrilled to hear that you find our Flower Power True Matte Lashes easy to fan out and that they make your application process quicker. Your feedback truly brightens our day!
“Worst lashes ever! I’m an eyelash technician with 14 years of experience, and I’ve never seen such cheap, low-quality lashes. All my clients had fallout, I had to redo every set, and customer service with Jasmine was unhelpful. She has to seek help .”
Hello Hermine,
Whilst we appreciate all of our customers' valuable feedback, I must respectfully share that as the supervisor of Customer Service at LBLA, it is disappointing that you feel the need to state something so discourteous as my associate Jazmine "has to seek help." As I treat all our customer concerns with the utmost importance, I personally took the time to fully review your inquiry and immediately investigated your claim of our lashes being "defective." I had one of our highly-skilled in-house lash specialists test every single box of lashes that you returned to us, and she deemed them in perfect working condition. We provided videos and photos to you directly, demonstrating this.
I also want to reiterate that your return request did not fit within our Policy guidelines. We are able to provide refunds for products returned to us that are un-used and in the allowed time frame; yours were well-used, with over half of some boxes missing and past the return window. However, because we always strive for customer satisfaction, Jazmine made an exception to our policy and still sent you a partial store cash credit.
I understand your frustration with retention issues, and our team is always happy to troubleshoot with you.
Thank you again sincerely for taking the time to express your thoughts. Please let us know if there's anything else we can assist with.
All the best,
Audrey
