“More and more often the D curl is so relaxed, I've had to use them as C curls. Frustrating when you need that extra Oomph! And all your 10mm & 12mm are nearly straight.”
Hi there Victoria,
Thank you for sharing your experience. We’re sorry to hear that the D curl isn’t delivering the oomph you need and that most of your 10mm & 12mm lashes are coming in relatively straight.
If you’d like, please reach out to our support team with a quick note about your batch or order details. We can review potential replacements, advise on curl selection for your preferred look, or discuss options to help you achieve the desired lash lift.
We appreciate your feedback and are here to help so you can get the result you’re after.
Warm regards,
Team Lashbox LA
