“I ordered these by mistake. I didn’t realize they were smart fans. I don’t really like how it’s such a thick base when I do Volume lashes. I use a very, very thin base so this is why I really don’t like these lashes.”
Thank you so much for taking the time to share your feedback Felicia! We’re sorry to hear that the Smart Fans weren’t the right fit for your preferred application style. They’re designed with a slightly thicker base to support the auto-fanning technology, which can definitely feel different if you’re used to working with a very thin base for traditional volume.
While Smart Fans may not be your perfect match, we have several other collections with the ultra-thin bases you're looking for. Our customer service team would be happy to help guide you toward styles that better suit your technique.
We truly appreciate you giving them a try and hope we can help you find a collection you’ll love.
