“Unfortunately this is not working like i hoped it would. I bought it because of the video that was on Instagram. The applicator is not the same as the video on Instagram and when I tried to use a lash brush (mascara wand) to separate them it just doesn’t separate them like the video there’s just tiny little uneven spikes. So then I purchased a lash comb online and tried that, but the results are very inconsistent. I really wanted this to work.”
Hi Shelly,
Thank you so much for taking the time to share your feedback. I’m so sorry for the confusion and any frustration you experienced while using the Spike Styler. We truly appreciate you pointing out the difference between the product description and what’s shown in our tutorial — that’s really helpful, and we’ll make sure to clarify the information to avoid future confusion.
The microswab in the video is simply an optional tool we use for precision when applying the product to the lashes, but the Spike Styler can also be used directly from the brush — it just takes a bit of adjustment to find the technique that works best for your style.
If you’d like, we’d be happy to share a few application tips or a quick demo to help you get the best results. Your satisfaction means a lot to us, and we appreciate your patience as we work to improve both our product descriptions and tutorials.
Warmly,
Jazmine
“Great added touch for those who want to get some spikes or go from volume lashes to a more classic wet set look without having to change lash styles.”
“My clients are IN LOVE! With this product. Not only since they can purchase to upkeep with the texture on lashes but also because they have never experienced a wet set like this until now!”
Thank you so much for your amazing review, Daniela! We're thrilled to hear that your clients are in love with Spike Styler and that it’s providing them with such an exceptional experience. Your enthusiasm means the world to us! Keep up the fantastic work, and happy lashing! 💖
“I really wanted to love this product, but unfortunately, it didn’t work out for me. I used it on a client, and since day one, she’s been experiencing excessive lash shedding. The only change I made during her appointment was incorporating this styler, so I’m pretty confident it played a role. I’m genuinely disappointed because now I have to schedule her a fill much sooner than expected. I was hoping this would enhance my service, but it ended up causing setbacks instead.”
Thank you for sharing your experience, Ghislaine! We're truly sorry to hear that the Spike Styler didn’t meet your expectations and caused issues with your client’s lashes. We understand how frustrating that can be, especially when you're aiming to enhance your service. We’d like to emphasize that proper application of our products is key for the best results, so we’re happy to share some instructional material below.
Link 1: https://www.instagram.com/reel/DGjHRCcTXFA/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==
Link 2: https://www.instagram.com/reel/DICJkYCv4kk/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==
Please know that your feedback is invaluable, and we are constantly working on improving our products. If you have any further thoughts or concerns, don't hesitate to reach out.
Warm wishes,
Lashbox LA
Thank you so much for your incredible review, Amira! We're thrilled to hear that you love the wispy set eyelashes! Your enthusiasm for our product is contagious, and we can’t wait to see all the fabulous looks you create with them. Happy lashing! 🌟❤️
“I genuinely love the Spike Styler! It’s a game-changer for wet sets, wispy looks, or spiky, anime-inspired lashes. It helps create the perfect spikes and keeps them in place indefinitely, even after washing or brushing the lashes. Highly recommend!”
Thank you so much for your amazing review, Litzy! We're over the moon to hear that the Spike Styler has become a game-changer for your lash looks! Your feedback means everything to us, and we can’t wait to see the incredible styles you create. Happy lashing! <3
Thank you so much for your fantastic review, Ashlee! We’re delighted to hear that you think our products are so good! Your support truly means a lot to us! Enjoy! <3
