“It does what it is supposed to do. I use it according to the instructions and it makes the moss look very poorly. Getting the moss out of the lawn is another matter. I will keep using this.”
“Does what it says - moss goes black. Be carefull not to apply too strongly or grass also goes black. I suggest you do a dummy run with plain water to check how fast you need to walk to cover the specified area.”
We'd like to reassure you that the product you received is not faulty. We’ve recently upgraded our formula, and while the texture may appear slightly different from what you’re used to, the product itself remains unchanged in terms of quality and effectiveness. Each batch is thoroughly tested, and we’ve found that it performs just as reliably and dissolves faster and easier than previous versions when dissolved in lukewarm water.
We understand that consistency is important, and we appreciate you taking the time to share your feedback. If you have any further questions or concerns, please don’t hesitate to reach out to us at customersupport@lawnsmith.co.uk
Posted 1 month ago
Hi
Thank tou for taking the time to share your feedback and we can appreciate your concerns.
IWe’ve recently upgraded our formula, and while the texture may appear slightly different from what you’re used to, the product itself remains unchanged in terms of quality and effectiveness. Each batch is thoroughly tested, and we’ve found that it performs just as reliably and dissolves faster and easier than previous versions.
We understand that consistency is important, and we appreciate you taking the time to share your feedback. If you have any further questions or concerns, please don’t hesitate to reach out.
