“The shiipped the wrong product, told me they were out of what I ordered. Tried using what they sent me, and it's horrible. Globby and clumpy - not at all as advertised. Seems like it might be outdated product.”
Thank you for sharing your feedback. We’re sorry to hear that the brown mascara didn’t meet your expectations. We did want to clarify that the black mascara has been out of stock and discontinued for some time, and the brown option was selected at checkout.
We understand it can be frustrating when a product isn’t exactly what you hoped for.
Hi Kathleen, thank you for your review. We're sorry to hear that you were dissapointed in our Brown Mascara. We appreciate your feedback, our customer service team will be reaching out to you shortly to assist you further. Thank you for your understanding!
