“I have been using Aqua A daily for a year and a half with the most amazing results. In fact, you can see the attached screenshot of my review from Nov 2022, where I just rave about how much I love this serum. I am so sad because this new batch that I received last week immediately burns/stings my skin upon application. In all my 1.5 years of using Aqua A multiple times DAILY, it has never once burned my skin and never caused irritation. After experiencing this burning from the new bottle, I checked the ingredient list of my new box and realized the ingredient list is different. The ingredient list that is on my previous boxes and the current ingredient list on the website are exactly the same, so I was surprised to see a different ingredient list on this new box since Leahlani has not listed or announced a new formulation.
I still have 2 partially full bottles of Aqua A from previous orders that I can use as many times a day as I want with zero irritation, but this new batch burns immediately every time I put it on and it doesn't stop burning my skin. My skin is not sensitive to retinol at all, so if they increased the retinol concentration, I know that's not the issue for me. The only time I have ever had any type of response like this to natural skincare products is when the citrus oils are in higher concentrations. My best guess as to why the burning is happening is that the original ingredient list for Aqua A has red mandarin oil as the 2cnd to LAST ingredient, so there isn't much of it in the original formulation. However, this new batch that I received has red mandarin oil as an ingredient right in the middle of the list, so there appears to be a much larger concentration of this citrus oil. Thats just my guess as to why I can't use this new version. I am hoping that this was just maybe a one time batch with different ingredients. I was very surprised to receive new bottles last week that had a different ingredient list than normal, since I wasn't made aware of any ingredient change before placing my order...Leahlani please don't change the formula, I love this serum so much and I am so bummed that this new batch burns my skin now! I attached photos of the ingredient list from my brand new box compared to a previous box for reference, so you can see the changes side by side. The website still has the same ingredient list as my previous box labeled "original" in the photo. I am hoping that maybe there was just a mistake made with this new batch since I would assume that if they officially changed the ingredient list that they would also have updated the website ingredient list and made customers aware of the change. I can't tell you how sad I am that I can't use this new batch. This serum is so amazing and makes my skin look years younger. I honestly don't know where I'll be without it. I work in the beauty industry and I have tried every clean retinol on the market. NOTHING compares to the results I get with Aqua A. I can't imagine being without this amazing serum, please don't change the ingredients.”
“I have been using Aqua A daily for a year and a half with the most amazing results. In fact, you can see the attached screenshot of my review from Nov 2022, where I just rave about how much I love this serum. I am so sad because this new batch that I received last week immediately burns/stings my skin upon application. In all my 1.5 years of using Aqua A multiple times DAILY, it has never once burned my skin and never caused irritation. After experiencing this burning from the new bottle, I checked the ingredient list of my new box and realized the ingredient list is different. The ingredient list that is on my previous boxes and the current ingredient list on the website are exactly the same, so I was surprised to see a different ingredient list on this new box since Leahlani has not listed or announced a new formulation.
I still have 2 partially full bottles of Aqua A from previous orders that I can use as many times a day as I want with zero irritation, but this new batch burns immediately every time I put it on and it doesn't stop burning my skin. My skin is not sensitive to retinol at all, so if they increased the retinol concentration, I know that's not the issue for me. The only time I have ever had any type of response like this to natural skincare products is when the citrus oils are in higher concentrations. My best guess as to why the burning is happening is that the original ingredient list for Aqua A has red mandarin oil as the 2cnd to LAST ingredient, so there isn't much of it in the original formulation. However, this new batch that I received has red mandarin oil as an ingredient right in the middle of the list, so there appears to be a much larger concentration of this citrus oil. Thats just my guess as to why I can't use this new version. I am hoping that this was just maybe a one time batch with different ingredients. I was very surprised to receive new bottles last week that had a different ingredient list than normal, since I wasn't made aware of any ingredient change before placing my order...Leahlani please don't change the formula, I love this serum so much and I am so bummed that this new batch burns my skin now! I attached photos of the ingredient list from my brand new box compared to a previous box for reference, so you can see the changes side by side. The website still has the same ingredient list as my previous box labeled "original" in the photo. I am hoping that maybe there was just a mistake made with this new batch since I would assume that if they officially changed the ingredient list that they would also have updated the website ingredient list and made customers aware of the change. I can't tell you how sad I am that I can't use this new batch. This serum is so amazing and makes my skin look years younger. I honestly don't know where I'll be without it. I work in the beauty industry and I have tried every clean retinol on the market. NOTHING compares to the results I get with Aqua A. I can't imagine being without this amazing serum, please don't change the ingredients.”
“Absolutely amazing! A friend gifted me the travel size, and I ended up purchasing the full size because I love it so much. I’ve seen a reduction in acne and hyperpigmentation, and my pores are smaller. My skin overall looks better!”
“I like how this product isn't super aggressive but I can feel it working at the same time. Plus it smells really nice too! It's a nice complement to my skincare routine!”
“Love the way my skin glows and is dewy after I use this serum. Keeps my very dry areas perfectly moisturized. I use it under a moisturizer and I’m all set until I wash it off at night. This was originally a gift from my friend and I keep telling her how much I love it. I’ve since replaced that empty bottle with a new order.”
“My skin is so fussy and gets irritated easily. This product is awesome! It smells fresh and amazing, not too over powering. And most importantly, it works. It is smoothing my skins appearance and it does not irritate it. Highly recommend.”
