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About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

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Phone:

01572 772 444

Email:

customerservices@lechameau.com

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“In less than 2 weeks and worn about 5 times the top is coming away from the sole. Customer services haven't responded to my emails and photos. So I thought I'd leave a review here as they keep sending this through insulted of addressing the issue.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for taking the time to provide this feedback - I can only apologise you have received a faulty pair of shoes. Thank you for taking my call; as discussed on the phone, I have processed your refund for you and these funds should be in your account in the next few working days. Once again I apologise for the disappointment caused by this faulty pair and should you need any further assistance on a replacement pair of boots, please do get back in touch and I will be happy to help. Thanks, Laura

Posted 1 year ago

How do your boots fit?

Too Small

Just Right

Too Big

How comfortable are your boots?

Author didn't leave any comments.

Helpful Report

Posted 1 year ago