“Item says it shipped on September 24 and arrived at the Canada /US border on September 30. It is now October 7. It has yet to move and Lighter USA just keeps telling me to be patient. First I was told packages take a few days at the border and now I’m being told up to 2 weeks? So basically “please don’t ask us for that thing you paid for again until next week”. I’ve been sent multiple emails by the company asking how I’m enjoying my product LOL. Wish I was...and now I’m sent an email to review my product and post pictures? Pictures of what, my tracking number not moving?? Thanks for an absolutely awful experience Lighter USA. Please feature this on your site like you said you would :)”
