We're sorry for the confusion and inconvenience! It looks like our team got back to you and explained both of your grandsons' packages were requested to be shipped at once in the same box. If they were not both received, please do get back to us via email at your earliest convenience so we can help!
We appreciate your feedback and are sorry for the dissatisfaction. We would love to help however we can! Please feel free to reach out at support@littlepassports.com so we can get your issue taken care of.
“I expected a simple science project I could assist my son with building. Instead, I received animal stickers and half of a project to build a 'seal' motor. Pieces were missing. Very frustrating given it was our first box.”
We're so sorry to hear you were missing part of your package! Please reach out to us at support@littlepassports.com with your order number so we can make this right.
We appreciate your review and feedback! For now, you can view information about your shipments on your Account page. If you would like any further information, please contact us at support@littlepassports.com, and we'll be happy to help!
