“A good bed but not what I expected in terms of the material and headboard.
I purchased the darker colour and expected it to be more of a canvas / material texture. It actually looks and feels more like a fake leather. I probably wouldn't have bought it if I had known that.
From the photos, I thought the headboard would have more of a defined curved shape from the way that it was photographed. It is 'flatter' than exepected.”
I am sorry to hear of the issues you have raised. At LOFT we take customer service really seriously and would welcome the opportunity to investigate the matter. Please could you send a summary email to ann.durrell@LOFT.co.uk. Thank you
