Hi there! Thanks for your review! We're thrilled you love the dress, but we're sorry to hear about the neck fit. If there's anything more we can do to assist or if you need suggestions for a similar style with a more comfortable neckline, please don't hesitate to contact us at hello@lovebonito.com. We're here to help!
“Too small.
All dresses and tops used by my daughter is XS that's why we ordered her usual size.
And yet, it's too tight for her and top it all, we can't even return or exchange the item.
Experienced delays also in the delivery.
I won't be ordering again unless your store will allow to return or exchange this item.”
Hello there! We're sorry to hear the size didn't quite work out for your daughter. :( We completely understand the frustration, especially with the delay in delivery. We really wish we could assist with the return or exchange, but since it was purchased during our sales event, the items are non-returnable and non-exchangeable as mentioned in our policies. If there's anything else we can help with or if you need further assistance, feel free to reach out to us at hello@lovebonito.com.
