“I went down to the store and actually tried this top in size XS, fitted very well and looked great but decided to purchase online with other items. However, when it came in the mail, it turned out to be tighter and the paddings were very obvious, which was not the case when I tried it in store. Was really quite puzzled.”
Hi there! Thank you for sharing your experience with us. We're genuinely sorry to hear about the inconsistency you encountered between trying on the top in-store and receiving it after your online purchase. Your description of the sizing and padding differences is crucial to us, and we'll investigate this matter to ensure such discrepancies are minimised in the future. It's important to us that our customers receive the same great experience whether they're shopping in-store or online. We understand how this experience may have left you puzzled and disappointed, and we truly apologise for any inconvenience it has caused you. Please be assured that we are committed to maintaining the quality and consistency of our products across all shopping channels. If you encounter any sizing or fit issues in the future, please don't hesitate to contact our customer support team at hellosg@lovebonito.com. They are here to assist with returns or exchanges to ensure you get the product that best suits your preferences and measurements.
“Comfy, practical and pairs with anything - can be dressed up or down. A true basic/ staple that everyone needs to have. Length is also good - not too short with high waisted bottoms. Have this in 4 colours, would love to get more ☺️☺️”
“Soft, comfortable stretchy material, lined and padded. This has become a fast favourite, will purchase other colours when they restock as I need more in rotation”
“This is perfect on petites! I love the breathable fabric, but the padding can be seen from certain angles (could use an upgrade in design). I wear this like crazy to various functions and even to the supermarket :)
Not sure why, but the green has a better fit on me than the black for the same size :/”
“Bought this in navy after finding myself going back to my first piece in black almost weekly! Love the fit. Padding tends to shift up and I have to adjust it back down, so recommends LB team to sew the padding in place for the next batch.”
