“I ordered both S and M sizes in two colors. Both of them are very small as I usually wear S. The material is too thick and itchy. The return policy is ridiculous - only store credit, which is useless as I will not consider buying more from here. Not to mention the return fee is not covered. Very disappointing.”
Hello there! Thank you for your feedback on your recent order. We apologize for any inconvenience caused by the sizing and material of the items. :( Your comfort is essential to us, and we will work on improving our product offerings based on your input. Regarding the return policy, we want to clarify that we do offer refunds via the original mode of payment for LBUS orders only, not just store credit. :) We will also review and clarify our policy to ensure it is more transparent. As for the return fee, we apologize for any confusion - we do our best to minimize costs and offer the best value to our customers. We will reevaluate our return fee structure to ensure it aligns with the best industry practices. If there's anything else we can do to rectify the situation or address any other concerns, please don't hesitate to reach out to our customer support team at hello@lovebonito.com.
“The dress fits me perfectly, not too tight nor too loose. Not only is it double lined, but also the zipper at the back runs long so it was easier for me to wear the dress. The dress reached up to my mid-calves but it still looked good despite being short.”
“The high neckline is very different from all the other dresses, gives a more modest vibe with i love. There is ruching at the tummy area that is tummy friendly. Material is on the thicker side”
“Purchased the first batch in black, size S and it fit like a glove! This time, the bust around the Lilac was very very tight, but the waist and hips fit the same as the black. Not sure why. Still a very flattering piece though, VPL can be seen with the Lilac so best to wear seamless underwear!”
Hello there! Thank you so much for taking the time to leave us a review! We're sorry to hear about the fit problem around the bust. :(
We'd like to assure you that our measurements may differ by 1 inch for items of the same size and we hope to seek your understanding on this.
If you require any additional assistance, please contact us at hellosg@lovebonito.com, and our dedicated Customer Care agent will get back to you as soon as possible!
“I think this dress should be sold for 200 dollars! It is such a high quality product. The fabric, lining material and the design is of top notch quality! I am so shocked to receive this beautiful dress! Thank you for making it Love Bonito!”
