“Nice thick dress that looks premium and wish to see LB to keep the sourcing quality as in general LB makes good clothes compared to others; higher-quality fabrics - thicker, smoother, and more pleasant to wear.”
Hello there! Thank you for sharing your experience with us. We appreciate your feedback and understand that the colour of the item didn't match your expectations. We're continually working to provide the most accurate representations online, but sometimes variations may occur. If you ever have more questions or need assistance in the future, please feel free to reach out to us at hellosg@lovebonito.com. We're here to help and ensure your shopping experience with us is the best it can be. :)
“A cute piece overall but disappointingly poor quality. Loose threads/strings hanging. The inside zipper shows really poor craftmanship or a lack of care. That part can't be seen from the outside but still is odd. Also a button randomly popped off earlier when I was walking in the dress - and this was my first time wearing!”
Hello there! Thank you for sharing your feedback with us. We genuinely appreciate your insights and apologize for any inconvenience you encountered. We're delighted to hear that you find the piece cute, but we're truly sorry to learn about the quality issues you've encountered. Loose threads and an inside zipper concern are not up to our usual standards, and we understand your disappointment. Your comments will be conveyed to our product and quality control teams to ensure that we address these issues and prevent similar occurrences in the future. Please know that we take such feedback seriously, as it helps us enhance the overall quality of our products. If you have any further questions or if there's anything specific you'd like to discuss with our team, please don't hesitate to reach out to us at hello@lovebonito.com. We're here to assist you.
Hello there! We appreciate you sharing your feedback with us regarding your recent purchase. Your comments are valuable to us as they assist us in improving our product offerings and ensuring our customers have the best experience possible. We're sorry to hear that the Cheyanne Tweed Wrap Dress didn't meet your expectations and didn't look as expected on your body type. We understand that everyone's body is unique, and what works well for one person may not work as effectively for another. Our goal is to provide a diverse range of products that cater to various body types and preferences. We encourage you to explore our collection further, as we're confident you'll find something that aligns more closely with your style and body type. Our customer service team at hellohk@lovebonito.com is also available to provide personalized recommendations based on your preferences, ensuring you find the perfect item during your next shopping experience with us.
