Hi Esmee, sad to see you go! As you know, skincare is a journey. Our skin concerns are a result of years of skin damage that our skin goes through and hence it takes at least a few weeks of continued usage for the products to really make a difference and maintain the results. You can read about a lot of reviews where our products have helped cleared acne with continued usage and small lifestyle changes.
Sure, there are products that can have dramatic overnight results (such as an AHA or BHA exfoliant), but for the most part, try to avoid products with such heavy concentration of actives since they can be harmful in the longer run. For sustainable results, continued usage of skincare regimen with clean ingredients is important. Rest assured, your skincare regimen has been designed for your skin, lifestyle and environment ensuring a right balance of nature and science that will help you achieve your skin goals and also prevent skin damage.
We are committed to being your partner in your skincare journey and we'd be happy to help you. Feel free to reach out to us and we can help you with reformulated products in your next orders and we'd surprise you with something :)
“Absolutely love yours my skin and face have gotten so much better and healthier I would get yours again and recommend it to everyone my skin has never been this healthy before so very happy”
“I really like the scents and how it feels on my face but for the life of me I could not get the eye roller pen to work, couldn’t even get it open to get to the strum and had to throw it out ...bummed about that”
Hi Stephanie, thanks for sharing your feedback, it means a lot to us as we strive to deliver a great experience to our customers.
I’ll certainly help you with the eye serum. The bottle has a metal roller that is designed for massaging your eye area also, and that holds the serum from dripping out. It takes a few shakes for the roller to open up. I'm sharing a detailed video that explains how to use your eye massager with serum-https://youtu.be/Eg7H2DR9cPo. Since you never got to use it properly, I'd be happy to send you a complimentary eye serum in your next order. Just reach to us on hello@lovefromyours.com and I will help you with that. We'd love to be your partner in your skincare journey and this is the least we can do for you :)
“I have been using my personalised skincare set for about a month now. I could see great results just from the first two weeks of daily application. The redness on my skin was reduced and I did not have any breakouts which quickened the healing process for my dark acne marks. I love the convenience of the products and the fact that they're personalised , makes me trust them even more that they were made just for me to fix my skin complications.”
“It's been about a month that am using these products. My skin feels a lot more hydrated and evened out . I dont have the dry scaly texture anymore . They are also absorbed pretty well. I only ordered these products because it had a detailed questionnaire before and was looking for something personalised. The changes are subtle right now so hoping the skin keeps improving upon consistent usage.”
“I ordered the full set expecting to receive high quality products. The eye serum is very poorly designed and often gets stuck while opening. The plastic packaging makes it feel cheap and kid-like. On the positive side, the shipping packaging was nice and detailed, and the products smell good. They are also smaller than expected. Would most definitely not recommend or buy again.”
Hi Natalie! All our products are made in Switzerland with 100% clean and premium ingredients that are sourced from sustainable sources. All products go through stringent safety and efficacy tests to ensure you get great quality products at affordable prices. We are committed to being environmentally-friendly in not just our packaging, but also in our formulations as well where each ingredient is sustainable, and even the bottles are fully-recyclable. The bottles have an airless pump which allows you to use every drop of the product to ensure there's no wastage of products, while also making the bottles easier to recycle as no product is stuck on the walls of the bottle. We hope you understand and support our initiatives for being environmentally conscious.
We would love to hear how you liked the formulations too. We'd be sad to see you go, but if there is anything we can do in formulations to serve you better, please feel free to reach out to us and we'd be happy to help you. Your set is designed to last you for 2 months, so that's just US$39.5 per month for your skincare routine :)
“I've been using the product for a few weeks now and the biggest compliment that I can give is that compared to other skin products, I've felt the difference within the first week. Granted that I'm not a regular when it comes to skin care, it's still very refreshing to see results, immedaitely!”
