Hi Emily, we’re so glad that you are loving your routine!
Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin. 🤗
Hi Leah, we’re so sorry to hear that!
As our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy and reach out to us at experts@lovefromyours.com to start the reformulation process. 😊
“I've been using my new Yours set for 3 weeks now and sadly my skin is the worst it's ever been. I've got spots I've never had before and am more blotchy.
I'm still giving it 3 stars because it feels so nice going on, smells amazing and I'm hoping my skin will adjust and I can come back in a month and change my review entirely.”
Hi Zoe, we're sorry to hear that!
As you've just started using your set, your skin could be reacting this way due to purging where your skin is getting used to the actives in the formulations. Not to worry though, our team has received your email and will be happy to assist accordingly. 😊
Hi Sonya, we're so glad to hear that you've been enjoying your products and that your skin feels better. Your kind words mean a lot to us and we're super excited to be partners in your skincare journey! 💖
“This day and night set is SUCH a lifesaver. It is literally perfect for my skin.
I've been using this almost every night and it totally hydrates my skin and leaves a dewy glow. Exactly what I was going for.
I rarely (if ever) get acne or feel dull and dry after using it, the effect lasts on my skin for a whole two days sometimes if I keep it up.
Thanx again 'Yours' xo”
Hi Ghostie, we're so glad to hear that you've been enjoying your products and that your skin feels better. Your kind words mean a lot to us and we're super excited to be partners in your skincare journey! 💖
