“I actually really like this set. It has made my face feel and look softer and healthier. I wouldn't say I had any dramatic changes but with having really dry skin I feel like this helps hydrate it and keep it hydrated!”
Hi Kyra, we’re so happy to hear you’re loving your products! Messages like yours definitely make our day!
However, we’re sorry to hear that you haven’t seen any drastic results thus far. Allow us to explain a little more about how our products are formulated:
The products are designed with low concentrations of actives because we prioritise skin health and skin barrier over dramatic results. However, this is not to say that the products won’t be effective. Our customers usually see visible results within 90 days and peak results within 120 days — hence, consistency is key!
If you’d like, we can also provide you with a more potent formulation for your next set! Simply drop a message to our customer support team anytime on any of our platforms and they’ll be happy to assist. 🤗
Hi Autumn, the weather can definitely play a part on our skin concerns and skin type! While it's still cold, we can move you to a more moisturizing day cream for your next set. To do so, may I request you to reach out via hello@lovefromyours.com? The team will be happy to assist! 🤗
“I think that this skin care business is one of the smartest and best of them all!! I love the personalised skincare because it helps my skin for what it needs. This set really helps with any of your face’s needs.”
Hi Myron, thank you so much for the kind words!
We really appreciate it as we’re still a growing young startup passionate and committed to helping people love themselves by simplifying self-care by delivering clean, effective, and sustainable products.
We can't wait to keep being part of your skincare journey! 🤗
“I love everything but the matte moisturiser it didn’t work well on my dry skin, my face wasn’t moisturised enough. Bedsides that I loved everything and how easy It is.”
Hi Yazmin, we're so sorry to hear that the Matte and Moist moisturizer isn't working out!
We can help you reformulate your next day cream to one that would suit your skin type best. To do so, may we request you to reach out to our experts with your AM/PM routine and skin selfies to experts@lovefromyours.com? 🤗
“In the mornings I love putting this set on as it is so moisturising with no feeling of oiliness. The night routine makes my face feel clean and hydrated without me worrying about it all being all over my pillows because it won’t rub in. Perfect sets!”
Hi Alicia, we’re so glad that you are loving your routine!
Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin. 🤗
“I've been a fan of Yours for over 2 years now. I love how they've simplified my skincare routine. I went from 8 steps to a 4 steps-routine. I love how there are reassessments for your skincare every few months or so. Any changes needed are seamless.”
Hi Saiyidah, thank you for your sweet words, and we're glad that our products have been working well for you!
We really appreciate it as we’re still a growing young startup passionate and committed to helping people love themselves by simplifying self-care by delivering clean, effective, and sustainable products.
We can't wait to keep being part of your skincare journey! 💖
