“Have been using the Day Cream and Face Wash, and love them very much. I love how the day cream doesn’t leave a sticky feeling! I just bought the day serum to try, hopefully it will be as great!”
Hi Sher, we’re so happy to hear you’re loving your products! 🤩
Serums come packed with more concentrated ingredients that will definitely help you target and manage your skin concerns. Excited to hear more about your experience with our serums!
“I’ve been looking for a skin set for ages, and I decided to try Yours for their sustainability and high quality ingredients. I saw results the immediately after the first day, and after months of usage, my skin is brighter, clearer, and more even textured, along with significantly less fine lines and discoloration/hyperpigmentation. I had SO MANY skin issues after the pandemic, and yours has gotten me back on track to feeling confident and beautiful. Plus, the products are so cute and look great on a vanity!!”
Hi Margot, we're so happy to hear that the products are working well for you! 💖
Thank you so much for the kind words. We really appreciate it as we’re still a growing young startup passionate and committed to helping people love themselves by simplifying self-care by delivering clean, effective, and sustainable products.
We can't wait to keep being part of your skincare journey! 🤩
“In only 2 weeks I noticed a difference. My skin just looked and felt better. I had a glow. I actually quit to try something else for awhile but I'm coming back to Yours. The only thing I would change is for the containers to be transparent so it would be easier to know how much is left.”
Hi Claire, we’re so happy to hear you’re loving your products and seeing improvements! 💖 Messages like yours definitely make our day!
We really appreciate the feedback as well, and we'll surely escalate this to our product development team. However, should you follow the recommended 1:2 ratio (1 pump serum to 2 pumps moisturiser), your set can last you 2-3 months as designed.
Hi Valeria, we’re so happy to hear you’re loving your products!
Adding serums to your routine is definitely a gamechanger. Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin 🤩
“I’ve been using Yours skincare for a while now and it really affected my skin my skin has been so much softer glowy and everything else I really recommend it.”
“Seems to be going well, breakouts have reduced, my skin appears hydrated, I still get dry skin if a pimple breaks, but overall I'm happy with the product”
Hi Bianca, we’re so glad that you are loving your routine!
Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin. 🤩
You might be experiencing purging. However, in the case that the products seem to be not working quite well, you can read more about the reformulation guarantee here: https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy and reach out to us at experts@lovefromyours.com to start the reformulation process :)
P.S. Our customers usually see visible results within 90 days and peak results within 120 days — hence, consistency is key! 🔑
“I personally did not see a difference in my skin unfortunately. I applied my skincare both day and night everyday until I ran out which I ran out of the serums last week. I can say I did enjoy that none of the products had an unappealing smell to them I guess it was just not the right products for my skin.”
Hi Selena, we’re sorry to hear that you haven’t seen any results thus far. Allow me to explain a little more about how our products are formulated:
The products are designed with low concentrations of actives because we prioritise skin health and skin barrier over dramatic results. However, this is not to say that the products won’t be effective. 1 pump of serum and 2 pumps of moisturiser are what we recommend for the best results. That's why our bottles are sized accordingly.
If you’d like, we can also provide you with a more potent formulation for your next set! Simply drop a message to our customer support team anytime on any of our platforms and they’ll be happy to assist 😊
“I saw lots of good reviews and was very excited to try this but I’m not super impressed. I do love the packaging it’s so cute and practical. Unfortunately the scents aren’t good. The good thing is that my skin didn’t get worse but it didn’t get much better either. It is quite expensive, I used to have curology and it was about the same price.”
Hi Mya, thank you for the feedback and we really appreciate it.
Do allow us to explain the scents you have experienced — our products are packed with active ingredients meant to work directly on your skin concerns, so we prefer not to add any artificial perfume to them. What you smell is the natural fragrance of all the active ingredients coming together. We believe that including these ingredients which are helping your skin is better than putting something artificial that harms your skin.
Also, all these products are made in Switzerland with premium & rare Swiss ingredients. Each serum is packed with up to 11 active ingredients while most products on the market have 1-3 only.
Hope this helps with your concerns. 😊
