Hi Tiffany, we're so happy that you and your husband are loving your routines!
Likewise, thank you for the feedback. We'll definitely escalate this to our product development team and take this into account as we continue to improve on our products. 😊
“The Day and Night Set were extremely helpful for me and my skin and the multiple products (+ their ingredients) were exactly what i needed to perfect my skincare routine”
“The first few days were really good and I started breaking out really I went a few weeks to see if it would get better but it just got worse. I had pretty good skin before this but now all I have is scars!”
Hi Aubree, we’re so sorry to hear that!
As our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee here: https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy and reach out to us at experts@lovefromyours.com to start the reformulation process 😊
“I am 6 weeks postpartum with my second child. My skin really doesn’t respond well to pregnancy, I get dry patches and dark spots. It took me over a year with my first to feel like I had “my” skin back. I started yours at 36 weeks, and I can say I am almost back to my pre-pregnancy skin. I’m impressed & hooked!”
Hi Mandi, congratulations and we're so glad the products are working well for you!
Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin. 💖
“It's been a great improvement since I am on this set. However, the night moisturiser is out of stock. Hope it get restock soon! Will get the toner soon!”
Hi Jun, we're so happy that the products are working well for you!
Our night moisturiser actually just got back in stock. 🤩 Kindly try updating your skin assessment so that it may be recommended to you.
Please let us know if you need any further assistance!
