“I had a lot of trouble trying to purchase the products as multiple payments went through, and I had to get it sorted when more than one was pending at once. However, the issue was quickly solved. While waiting for delivery, I reached out to the team to find out what was happening as it was taking longer than expected. While I expected the reason to be due to COVID, it was actually lost in transit, but no one had told me and only after I asked to find out was I informed. However, this was quickly rectified by the team.
I've used the product for about two days and nights now and love the way it leaves my skin feeling. The products are lightly fragranced and have helped keep my skin hydrated and with a glow. The sunscreen, after trying so many sensitive skin ones, is finally one that has not made my face break out in rashes.
Although, a few bad experiences I would recommend the products and re-order. However, if the same experience is had around ordering and delivery, I would not repurchase or recommend again.
The packaging was nice and presentable but did arrive squished.”
Hi Cindy,
We're so happy to hear that you're loving your products! We're truly sorry if it isn't the same for our shipping and delivery though. This is usually out of our hands once the order has been shipped out but rest assured, your feedback has been taken into consideration and we are working our way into improving our shipping and delivery. 😊
“The texture is lightweight of both the serums and creams and soak straight into the skin. I was worried it might leave my skin dry, because I am use to heavier textured creams, but the quality is excellent and leaves my skin hydrated without being oily. I have olive toned combination skin and like that it works for both oil control and dryness. Leaving a four star because I am still in the trial period, can’t wait to see what Yours does in the long term.”
Hi Cecilia,
We're so glad that you're loving your products thus far! We stay away from harsh ingredients that may show overnight results but damage your natural skin barrier. Your products are packed with the goodness of 100% clean active ingredients that will work just for you — just be consistent with your routine and you’ll see visible results within 90 days and peak results within 120 days 🤗
“I highly recommend the customised day and night kit by Truly, because it helps improve your face more and it helps incorporate a new routine for you too since it helps improve your faces skin quality”
“I love this product. It is very light weight to put on, it has a great scent but isn't perfume dense, and most of all it works! Expect to see results about 4 weeks into consistent use. I was most concerned about my dark spots and my day and night serums and creams have and continue to help lighten up those spots (I also use topical faded cream as part of my morning routine and youth to the people's kombucha toner as part of my night routine.) My skin is firmer, my tone has evened up, and it has helped reduce the size of my pores! Overall 10/10!”
Hi Aolani,
We’re so glad that you are loving your regimen!
Your skincare regimen will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin 💖
“Since I started my daily routine I have noticed a big improvement in my skin. It has evened out my tone and made my skin so soft. I am a permanent customer”
“Smells so good! Love the looks of the bottle. Simplicity at it's best. And consistency of the product suprise me! Not sticky at all and best part, I can see the difference! Love it!”
