“My cousin absolutely loved this. It really got her oil under control and it also made her skin bounce back. She was really prone to harsh acne and it’s reallly helped blur her pores and clear her face.”
Hi Christy,
Thanks for your feedback! This means a lot to us as we strive to deliver a great experience to our customers! We are consistently working on our skin analysis, so we appreciate your message.
Additionally, our in-house skin experts still does a second round of check before finalising. This means that there will be changes to your serum/creams if needed to ensure that you'll receive the right products for your skin! 🤗
Hi Aimee, our sincere apologies!
Our team has just sent you an email with regards to your order. Do check your spam/social or promotions folder in case the email might have landed there. Do get back to us and we'll be able to assist accordingly 😊
“I got results strait away! I tried many face washes and yours skin care was the ONE! The personalised serums work so well! I definitely recommend yours skin care”
“I have had my set for 2 weeks now and have been using daily as recommended. On application, it goes on smoothly and doesn’t feel thick of take long to soak in. My skin looks fresher. Im going to see if it helps with my oil control after a months application and reassess then. The sunscreen spray has saved me many times from getting burnt and I don’t even notice it’s on. So far a great product.”
Hi Rachelle,
We're so happy you're loving our Day and Night set, and our Sunny Side Up SPF Mist - it truly is sunscreen, reinvented with no white case, no shine or breakouts and super easy for reapplication! 🌞
Hi Liz,
We’re so sorry to hear that!
As our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee [here](https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy) and reach out to us at experts@lovefromyours.com to start on the reformulation process 😊
