ErgoPrism TTL Loupes Reviews

5 Rating 5 Reviews

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

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Phone:

7758294488

Email:

info@lumadent.com

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“I haven't received it yet. looking forward to having it soon. Thank you”

Helpful Report

Posted 2 years ago

“I remember the first time I used a scope to complete molar endo. It took a little bit to get used to it but once I had the hang of it I never wanted to go back. It's the same with the Ergo Prism Loupes. Once you make the switch, you'll never want to go back to a traditional set of loupes. I genuinely believe the they have improved my quality of life and have added years to my career.”

6 Helpful Report

Posted 2 years ago

“LIFE-CHANGING loupes! If you're in New England, you have to work with Jo Medina--she is amazing!! Best rep I've worked with (of 3 across different loupes brands). I'll preface this review by saying that it DID take a long time to get these fully adjusted. From my order date, I think I ended up waiting 3 to 4 months (mostly waiting for shipping to/from Nevada), but in the end, it was definitely worth it. I'm about to graduate from dental school, and even in the past two years of clinic, I've had horrible, almost constant neck pain. I started with DFV loupes but tried looking for a different brand that would let me stay more upright, specifically something with a steeper declination angle. I tried Surgitel because they said they could do steeper, but after a brief trial period, I had to return them because they made no difference. I met with an Orascoptic rep, but it didn't look like they were going be any different either. After researching, I found Pentax loupes, which are actually this style of deflection prism loupes, but they were only available in Japan. In the end, I was just kind of resigned to a career of pain (or quitting dentistry after finishing my scholarship payback period). More recently, I was looking for a new headlight and ended up here on the LumaDent website. I was extremely excited when I saw the new ErgoPrism loupes, which were just like the Pentax loupes I had found. I called Jo because she was my area rep, and we put in an order. I won't comment much on the fitting process--it was pretty straightforward. I first got the loupes back in December, and I could tell that the convergence was off. To some extent, I don't this is measurable from your eye position/working distance--partly a matter of individual preference. Also, since it's a new product, I figure they were still working out the kinks. I reached out to Jo, she helped me get set up with customer service, and we sent them back for adjustment. We did this twice, without improvement. With these first customer service interactions, I didn’t feel like the service team understood what I was telling them. Jo did her best to make sure communication was as clear and quick as possible, but I think the service team just needed additional training. I was just going to give up and keep the loupes as is (even under-converged they were much better than my existing loupes), but Jo convinced me to try one more time. She escalated my case to a specific member of the service team, and he actually understood what I was saying, asked relevant questions, and we simulated the fix even before I mailed them out. Needless to say, when I got them back the final time, they were almost perfect. Now that I have them adjusted, I love them! I’ve used them for the past 3 months, and my neck pain is pretty much gone. I thought it’d be harder to get accustomed to them, but I started using them the week before my CDCA exam and felt confident enough to use them for the test. Takeaways: you’ll need to be patient, but if you’re worried about/already have neck pain, these are 120% worth it. The service team is hit or miss, so don’t order directly through the website--get a sense of your area rep and see if they’ll advocate for you. Again, if you’re in New England, I can enthusiastically recommend Jo! Overall, even after the service team headache, I still have to give these 5 stars because of the difference they’ve made for my pain.”

9 Helpful Report

Posted 3 years ago

“I absolutely love these loupes. It eliminates the back/neck pain and truly goes above and beyond what is promised. I find that it helps me excel in my work in dental school.”

2 Helpful Report

Posted 3 years ago

“Ordering, customer service, amount of time elapsed from ordering to receiving my loupes, ALL 5 stars! I had pretty low expectations for these because the website seemed to be cluttered, the rep I was trying to order from never seemed to be available, and when ordering it doesn’t say much about how they are going to measure for your loupes. I ordered these loupes completely online through the website and I couldn’t provide a better review! The loops, frames, battery, case, everything you get with your order is TOP NOTCH. Everything is great quality and works flawlessly so far. It’s definitely going to be a learning curve and getting used to more ergonomic loupes, outside of that everything is absolutely excellent! I couldn’t be happier with the amount of time it took me, and the quality of the products. I will certainly be keeping LumaDent as my go-to company!”

7 Helpful Report

Posted 3 years ago