ProLUX® LED Headlight | Best Value Reviews

4.4 Rating 9 Reviews

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Product Page

Phone:

7758294488

Email:

info@lumadent.com

Visit Product Page

“I bought my proLUX control cable slong with the package that included my safety wear as well as my headlight HL360 etc. Within the year my cable started to deteriorate along the junction of the cable to the bud of the cord. I had trouble finding my receipt on my email and by the time I contacted them not only did the cable finally stop working but the wiring was exposed and you could see that it finally separated. I use them everyday. Clean them before I start and after I’m done with my day and ALWAYS between patients Same way every time alcohol with gauze on the lenses, Frame and sometimes any exposed wire When In use I west underneath scrub top and clip on my hip band when not in use I set them aside (UNWRAPPED) in anyway when packaged to go home I use a medium size case with well enough storage to keep contained and clear of and possible pinching. MY POINT this I can tell was simply product quality I’m sorry but that’s not even what gives them that low of a rating it’s the customer service I bought them when I was in school with insurance and because I’m no longer in school they cannot fix the cord free of charged. The headlight is perfect it’s how they handled this service request This should have been as simple as a swap out for a new one. Like most warranties or quality places.”

Helpful Report

Posted 1 year ago

Tools that get used every day wear over time and Loupes+Headilght are no different. We are never okay with an unhappy customer but we would like to point out that all of our Loupes and Headlight products include a warranty (which is extended and discounted for students). We believe our warranty is comprehensive and fair - especially for students. While we understand it can be frustrating to have a part break down over time, it's worth noting that our instructions clearly state to not use alcohol to clean our products. Therefore, even if this product had still been within the warranty period (which it was not), the warranty would have been voided for using chemicals that we list on our "do not use" list.

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“Excellent light, bright, dimmable, easy switch on temple. Batteries last a very long time 4hrs a day for five days out of the box.”

Helpful Report

Posted 2 years ago

“I can't properly review because I still don't have the proper attachments. The company sent me the wrong ones. The customer service is very poor.”

Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“The light is bright and makes such a difference. The battery life is great.”