“It has a luxury look. But there are a couple of things I want to point out:
It runs small
The inner layer (terry cloth) and outer layer (microfiber) are only sewn together at the top. When you put the robe on after a shower, it becomes a twisty mess if you’re not careful.
It would be a million times better if the outer material had a little stretch, so you could be bundled up and still move around without the constraint of stiff fabric.”
Hi Nancy, we’re so sorry the robe didn’t meet your expectations. It does include an outer doeskin microfiber shell, which is noted in the description, but we understand that may not have been clear. Due to ongoing supply issues, we’re not currently able to offer a 100% terry cloth option. We truly apologize for the inconvenience and appreciate your feedback.
“I was disappointed with the rope when it arrived and it was not a cotton terry cloth robe like the one I have from your company. That is why I returned it for a refund.”
I'm so sorry you didn't like the robe you received Nancy! The style you ordered was Deluxe Plush, not a terry cloth robe. The style you're looking for is called the "Classic Terry Cloth Spa Robe". Happy to exchange the plush robe for the terry cloth! Visit the returns and exchanges section of the website for en easy exchange process. - Thanks!
https://luxurysparobes.com/pages/returns
