Luxury Spa Robes Reviews

Name: Luxury Spa Robes
Rating: 4.59

4.6 Rating 135 Reviews

89 %

of reviewers recommend Luxury Spa Robes

4.6

Based on 135 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so glad we brought our Luxury Spa Robes along for our anniversary getaway — they made the experience even more special! The best part is they're ours to keep, so we never have to leave that luxe feeling behind. Ordering online is simple, shipping is fast, and the customer service is absolutely top-notch!”

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Posted 5 months ago

“Great experience!”

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Posted 4 minutes ago

“love it! ......................”

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Posted 1 week ago

“I really appreciate you guys. You make it easy”

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Posted 2 weeks ago

“I love that they carry extended sizes!!! However, they seem to run small.”

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Posted 2 weeks ago

“Very nice”

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Posted 4 weeks ago

“I’m really disappointed. I paid $83 for 7 days delivery and I’m still waiting over a month later. I don’t have a photo to show. Really bad service and charged big time for fast delivery with no results.”

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Posted 1 month ago

Hi Dale, we're so sorry for the delay and completely understand your frustration. Your order seems to have been delayed due to the international carrier. That said, I’ve reached out to you directly and refunded the balance of your expedited shipping to help make this right. We truly appreciate your feedback.

Posted 3 weeks ago

“I love my robe. I even ordered the wrong size and the customer service was great. They sent me the right size. It’s luxurious. Slightly long though so if you’re petite def go for small or extra small.”

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Posted 1 month ago

“It arrived today.Took awhile to come but worth waiting for.I love it fits ok. This was just what I was looking for.Love the way the inside is so soft against your skin and the outside is very cool.Probably better in the summer.Would definitely recommend .Really like the bath wrap much better than a towel.Love it love it so snug the spa robe I talking about ,so cool but soft and snug wrapped around you.Been looking for one with a lining since trying one on which was a honeymoon robe from Bora Bora of a friends Been looking for the same and this will do nicely.Very happy.”

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Posted 1 month ago

“Just received our luxury robe and all I can say is Wow- feels soft and substantial- like a King’s robe its amazing really .”

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Posted 2 months ago

“I bought this for my Fiance's birthday with her initials LF, and you cannot see the monogramming because you put it behind the lapel. Nice robe though otherwise.”

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Posted 2 months ago

“Excellent sales execution. The robe purchase was for my lady's birthday. She loves it. The order process & tracking process was truly a 5 star experience.”

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Posted 2 months ago

“Love a small business…I try to support those as I am too @dawnblissbeauty…and I also love a niche business. Being a robe business presents many options so I know where to return for gifts and occasions. The website was easy to navigate and I was pleased with the product, presentation, and delivery window.”

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Posted 3 months ago

Dawn, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy supporting small businesses. We're excited to be your go-to for gifts and special occasions!

Posted 3 months ago

“I was very disappointed when the robe arrived and it was not a terry cloth rope like the one I have from your company. Since it was not what we thought we ordered that is why we returned it for a refund.”

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Posted 5 months ago

I'm so sorry you didn't like the robe you received Nancy! The style you ordered was Deluxe Plush, not a terry cloth robe. The style you're looking for is called the "Classic Terry Cloth Spa Robe". Happy to exchange the plush robe for the terry cloth! Visit the returns and exchanges section of the website for en easy exchange process. - Thanks! https://luxurysparobes.com/pages/returns

Posted 5 months ago

“Shipping took longer than I expected. The discount was not applied, although I entered it. The robe was packaged well.”

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Posted 5 months ago

Hi Arlene! I'm sorry the shipping time didn't meet your expectations; our free economy shipping option lets us know you're not in a rush, so it's the longest turnaround time. Next time, use one of the paid options for faster shipping. And, I'm not sure why the discount code didn't take, we just refunded you 20% for the MOM20 Sale, no problem. I hope this helps and I hope you love the robe!

Posted 5 months ago

“Not happy with the product. It was very cheap material for making it seem like it's a high quality price for the price it was would never buy from them again.”

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Posted 7 months ago

I'm so sorry for your experience! We noticed you didn't submit a request for a return, so we will reach out to send you return info.

Posted 5 months ago

“It's a beautiful bathrobe, and I love that it comes all the way to the floor. Quick shipping, and very nice.”

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Posted 7 months ago

“Great quality! Quality fabric and my robe feels nice and heavy. Shipping was easy to track. Only thing that could be improved is the size chart. Instead of using dress size and/or arm length and shoulder width, there could also be measurements for chest, waist and hips. As a woman with fuller figure, I had to make a return and order two sizes bigger robe. I got the right sized robe, and I am very happy about my purchase.”

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Posted 8 months ago

“Fabulous robe! It defines “luxury” in all respects! Would purchase several more / love it!”

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Posted 8 months ago

“Excellent customer service. I ordered a robe for my wife fro Christmas and the size was wrong. Returning for an exchange to a smaller size was seamless!”

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Posted 9 months ago

Luxury Spa Robes is rated 4.6 based on 135 reviews