“I searched for a long time to find a replacement for a robe that provided daily comfort for almost 20 years. After much research, I decided on a Deluxe Plush Spa Robe and am so happy with my choice. The robe is cozy warm without being heavy, well-made, soft, and beautiful. I really appreciate the extra details that raise this robe above the average- gusseted pockets, different placements for the tie holders to allow for the right fit, and an interior pocket. Looking forward to many years of daily comfort with my new robe!”
“I recently ordered from Luxury Spa Robes and was disappointed when my package didn’t arrive as expected due to a shipping error. However, the way they handled the situation completely turned it around. Their customer service team was outstanding. As soon as I reached out, they responded promptly and took full responsibility, reassuring me that they would solve the issue as quickly as possible.
They kept me updated every step of the way, offering clear communication and genuine empathy, which made a stressful situation much easier to handle. Not only did they expedite a replacement shipment at no extra cost, but they also checked back with me afterward to make sure I was happy with my order. It’s rare to find a company that goes above and beyond in this way, and it’s clear they truly care about their customers’ experience. Highly recommend Luxury Spa Robes for their top-notch service and dedication to customer satisfaction!”
“Great customer service. I had to cancel a previous order I made because I ordered the wrong size. They got back to me within the next business day, cancelled it with no problem, and were very nice about it. The new order I put in came so quick and packaged nicely. I loved the quality, and the monogram was perfect! It makes for a great gift. Will definitely be ordering some time soon for myself! 😉”
“I JUST RECEIVED THE MOST WONDERFUL ROBE, BEAUTIFUL, SOFT, CUDDLY AND ABSOLUTELY LUXURIOUS!!! I am looking forward to cold winter mornings wrapped in my LUXURY SPA ROBE.
And, their customer service is exemplary.
I will get another for my daughter-in-law for Christmas it will be the best Christmas morning with both of. us in our LUXURY SPA ROBES.”
“The materials are all top quality and the stitching is impressive. My wife loves the robe and after trying it on myself, have to order another for me!”
“The most helpful customer service/sales department did everything possible to get me (European) a wonderful, beautiful bath robe of outstanding quality. Very grateful!”
“I usually wear a woman's size medium, ordered the SM/Med robe. It comes down to my ankles, would prefer something mid-calf. Also, it is very heavy. It is very well-made and substantial, so I will be gifting it to someone else.”
“It's not often that a product meets let alone exceeds expectations but my Luxury Spa Robe certainly did exceed expectations. I love it! I wanted a lighter weight robe for the Texas summers and love waffle weave robes and this durable but breatheable and very nicely made robe is perfect. My wife is already demanding one of her own so that's the next gift squared away!”
“First I must say how much I appreciated the level of cumstomer service and communication I got from Kelly. I felt like I was really cared for and apprecited. Secondy, when I recieved the robes I was very impressed, not only with the embroidery work, but the quailty of the robes themselves. I don't think I've even seen such a nice bathrobe. I'm sure I will order more in the future!”
