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Luxury Spa Robes Reviews

4.6 Rating 123 Reviews
89 %
of reviewers recommend Luxury Spa Robes
4.6
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours

Write Your review

Anonymous
Anonymous  // 01/01/2019
I purchased a robe for my wife as a Christmas gift. She wasn't completely satisfied and Luxury Spa Robes made it right without any Hassle. Top Notch Customer service!
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Posted 1 year ago
The best robe I've purchased in years - highly recommend!
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Posted 1 year ago
My wife was very disappointed with the robe. She said it felt more like a trench coat than a robe
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Posted 1 year ago
Hi James, we are so sorry your wife didn't like the robe. We'll process your return as quickly as possible so you can find what you're looking for. Have a lovely weekend!
Posted 1 year ago
I have 4 other robes, most of which were way more expensive than this one, but this one is by far my favorite. It’s so soft and comfortable. Highly recommend.
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Posted 1 year ago
The kimono robe was great, softer inside than I initially anticipated. The customer service, however, exceeded my expectations. I was worried about shipping in time for my anniversary and they responded in a timely manner and rusher my order to meet my date. I can recommend them for the product quality and the customer service.
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Posted 1 year ago
I had a great shopping experience with luxury spa robes
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Posted 1 year ago
I have been looking for one exactly like this for years. I absolutely love it.
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Posted 1 year ago
I’m so pleased with the robes! They arrived beautifully packaged and are more luxurious than I had anticipated. On top of that, I wanted to make a change on my monogram after placing the order. The team working on my monograms were prompt in responding and initiated with me and exchanged emails back and forth to make sure I was getting what I wanted. Excellent service and product!
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Posted 1 year ago
Beautiful gift option !
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Posted 1 year ago
Robert, Thank you for review and for choosing our robes as a meaningful gift to someone special!
Posted 1 year ago
Carleen provided excellent customer care. The robes were for my wife and she loves the qulaity and fit. Items arrived on time thanks again to Carleen.
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Posted 1 year ago
Carleen here! I am more than happy to hear that you are pleased with your experience and that you wife loves her robe! Thank you so much for your kind review for our small, family run business. We truly appreciate it!
Posted 1 year ago
Timely delivery
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Posted 1 year ago
We are glad to hear! Thank you for your 5 star review.
Posted 1 year ago
This robe is cozy and beautiful. I really appreciate the extra belt loops and interior pocket.
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Posted 1 year ago
We're happy to hear that you found the robe cozy and beautiful, along with the feedback on the belt loops. Thank you so much for taking the time to leave us a wonderful review!
Posted 1 year ago
I bought a similar robe at a very high-end Hotel over 10 years ago. It finally wore out and have been trying to replace it ever since. These are a very close match and actually more comfortable. We are very pleased and the service has been exemplary
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Posted 1 year ago
As expected.
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Posted 1 year ago
The site was easy to browse. Shipping arrived as anticipated. Easy to purchase with lovely color and monogramming options.
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Posted 1 year ago
Fast shipping and great communication throughout!
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Posted 1 year ago
I ordered the Classic Terry Cloth Spa Rome in Pacific Blue for our entire family. We worked directly with Kelly to replicate a custom family specific design to embroider on each robe. Kelly was amazingly responsive, produced a few different options for our review, gave us tips on coloring and spacing and kept us on track so we would get the custom robes in time for the holidays. The robes arrived timely and were beautifully embroidered. We ordered XLs for the boys and Ls for the girls as we wanted them to be oversized and comfy and that worked out perfectly. We could not be more pleased with the product and the customer service. We will absolutely order again in the future.
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Posted 1 year ago
What a lovely review, thank you so much for taking the time to share your experience. We are so happy you love your robes!
Posted 1 year ago
So far I love my new spa robe. Great service and ease of ordering. The delivery was timely.
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Posted 1 year ago
Jennifer, we are so happy to hear this! Your satisfaction is our utmost priority, so it warms our hearts to know that you are loving your robe and had a great experience with our service. Thank you for your thoughtful review and for choosing to shop from our small business!
Posted 1 year ago
Great selection and service!
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Posted 1 year ago
We are pleased to hear that you are satisfied with our collection of robes and our customer service. Thank you for supporting our small business!
Posted 1 year ago
Ansolutly BEATIFUL garment! We plan to use them at our Lake cottage. Plan to order more for our guests!
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Posted 1 year ago
Thank you for taking the time to give our small business, Luxury Spa Robes a five-star rating. We truly appreciate your feedback and are thrilled to hear that you found our robes absolutely beautiful. It's wonderful to know that you plan to use them at your Lake cottage! We're positive that our robes will add a touch of luxury and comfort to your quests experience. Once again, we're grateful for your kind words and for choosing our Luxury Spa Robes. We look forward to serving you again in the future.
Posted 1 year ago
Luxury Spa Robes is rated 4.6 based on 123 reviews