“I was seeking to deliver a lovely birthday surprise to a friend who lives in another city and state from me. I made an error in entering the delivery address - while suburb + postcode were correct, unfortunately I entered my own street number and street name - which is actually a real address in my friend's suburb. However, it is an apartment building, and so the delivery person did not know how to deliver the flowers. What really impressed me was that LVLY arranged a fresh order 2 days later, to the correct address, and so my friend did get her flowers, only a little late, and not bedraggled as they might have been had they remained in their packaging all that time! Thanks to LVLY for such great customer service when the error was mine :)”
“Webchat was helpful when I needed to place an order for same day delivery.
Reliable tracking link and photo proof of delivery.
Will use LVLY again, thank you.”
“I couldn’t be happier with the flowers I sent to my Grandma. After ordering online at lunchtime, the flower jar was delivered later that day. My Grandma was delighted, saying that the flowers were simply lovely. Thank you for helping me to being her some joy on a sad day for her.”
