“I purchased this for Christmas Eve dinner dessertfor my family. Unfortunately, we all thought it was pretty dry. I was trying to save some time that I didn’t have to make a dessert. I won’t do that again. I’m not sure how you can send out a take that dry.”
We’re truly sorry to hear that you were unhappy with your purchase. Thank you for your feedback as it will help us to improve our products. If you have any concerns or would like to discuss this further, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851.
“Cake was delicious. Packaging could be better. The toppings were everywhere when removed from the packaging box. If possible, it would be better to plastic wrap the cake prior to putting it in the box?”
