“I used to fly in & out of NYC on a regular basis for work when my son was in elementary school. I started bringing home black & white cookies then. I'm retired, my son's grown, living in his own house, and he still loves B&W cookies. I love these smaller size cookies, too. They're just a rich as the larger cookies, and they're just the perfect size for me!”
“As you must know, I'm a fan of your products and buy them frequently. Almost everything I've gotten are superb. This is the first time I bought the black and white cookies. I think they could be improved.
Here's my suggestion. One of the unique things about black and white cookies is that the dough is cake-like and not crisp. The original black and white cookies you find in NYC are large, which allows the softness of the dough to be featured.
Therefore, I think you could improve them primarily by selling the full size ones rather than minis which tend to dry out easily.”