“The food was below average. The broccoli tasted like saw dust. The bacon lollipops were way too greasy. Overall the quality has gone down. Customer service was beyond maddening when we called about how the shipping container wasn't cold. Took 5 calls ti get a correct answer as th if we could eat any of it.”
We understand how disappointing that can be. I have reached out to our customer service team to resolve this issue and address any prior customer service issues you may have experienced.
“Pie was fantastic. Mashed potatoes were gluey. Broccoli dish had too much white pepper. Cordon Bleu wasn't the best. Not enough cheese and batter could be better.”
“The vegetables remained frozen, even after cooking per directions. Mashed potatoes not frozen but needed further cooking as well. The chicken did NOT crips up, even after air fryer. Even if the failure to heat up was solved, nothing tasted very good. So will never order again.”
“We have purchased this product many times in the past. It was restaurant quality. The last purchased was riddled with grizzel. Also it was half the size. But no reduction i n cost. Qualitycontrol has diminished at McKenzie!!!!”
