Hi Patti,
We sincerely apologize for your experience with the chicken noodle soup care package. We will pass this information and feedback to our quality team and have them look into this product. Thank you for taking the time to provide your feedback!
“I have sent this care package many times to friends who have gone through various surgeries and they loved it. So I decided to try it for our family. They were absolutely right. Everything was delicious. The soup was plentiful. One friend said the chocolate chip cookies were the best he ever tasted. And I feel the value can't be matched. Thank you very much for this "get well" package.”