Thank you for your review, Robyn! We aim to delight our customers with every product we offer, and it's great to hear that our French Onion Soup exceeded your expectations. We appreciate your feedback and hope to welcome you back for more delicious meals.
Thank you for the great review, Mark! We're happy to hear that you found our French Onion Soup flavorful. Your feedback in invaluable in helping us improve, and we can’t wait to help you again!
Thank you for taking the time to leave us a review, Dixie. We’re truly sorry to hear that this item did not meet your expectations. We strive to provide a quality experience, and your feedback is invaluable in helping us improve our products. If there’s anything specific you’d like to share, please reach out to our customer support team at info@mackenzieltd.com or 1-877-867-6851. We appreciate your insights and hope to improve your experience in the future.
“Very disappointing..not as pictured at all...tiny tiny bread pieces and tiny pieces of cheese..French onion soup requires SLICE of sour dough and Slice of cheese...also chili order not up to expectations...almost no meat...will not order again for any products”
We're so sorry to hear you were unhappy with your purchase and that the items didn't meet your expectations, Dixie. Thank you for your feedback as it will help us to improve our products and processes. If you have any concerns, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851.
“I make Julia Child's recipe for French Onion Soup. We really enjoy it. Your soup was good on the work to cook ratio. If I am too tired to make Julia's soup, I certainly will buy your's.”
Thank you so much for your thoughtful review, Virginia! We’re delighted to hear that our French Onion Soup provided a convenient alternative to Julia Child's classic recipe. We appreciate you considering us for those busy days, and we look forward to warming your kitchen with more delicious soups in the future!