“If this had arrived properly packed and not broken it would have been great. Couldn't even take the plastic off because that was the only thing holding it together.”
We are so sorry to hear that your dog house arrived damaged, especially during the holiday season when you were hoping to enjoy it. Our customer service team will be reaching out to you shortly via email to help resolve this issue. Please don’t hesitate to let us know if there’s anything else we can do to assist you in the meantime.
“When our friends received this gingerbread doghouse, personalized with their dog's name, they called us immediately to tell us how thoughtful it was!”
“after 2nd one sent correctly(1st sent without personalized name) love it and can't wait to decorate my gingerbread assortment on the work table for christmas!”