“I have ordered these croissants many times before and they have always been wonderful. This time they were horrible as they were all stuck together and I had defrost all of them in order to separate them. They also did not rise very well when I left them out.”
“We truly enjoy your products but have had problems with a couple more recent orders which came completely thawed out simply because there was insufficient dry ice. You did provide replacements, but for your sake and ours, please make sure the products are frozen when delivered!!”
