“The frosting was so hard no one enjoyed. This is more for decoration than presenting to guests or granchildren for a nice ending to a Christmas meal. It would be best to explain it is edible only by fingers...it is an expensive cookie cake. Grandchild ate the wheels, few people had chunks and the last two train pieces were thrown out.”
We're so sorry to hear about your experience with the gingerbread train. This isn't the standard that we strive for, and we truly appreciate your feedback as it will help us to improve our products. If you have any further concerns, please feel free to reach out to our customer service team at info@mackenzieltd.com or call us at 1-877-867-6851. Thank you for sharing your thoughts with us.
“What a beautiful train display. I bought it for my grandson, and his mother displayed it proudly on her dining room table.
As far as eating it, was a little hard. You could not eat this train. The icing was very hard as was the gingerbread cookies, but as far as this display, it was beautiful..”
“The Polar Express Gingerbread Train is a true work of art that is put together really well. The family loved it as the centerpiece at our Christmas Eve breakfast. The gingerbread is also delicious, but difficult to eat because you hate to break up the train.”
