We really appreciate you taking the time to leave us a review. It's comments like this that keep us motivated to do what we do, and we are so happy that you enjoyed the item!
“It was a good thing I was home and able to open the package from Mackenzie. There was no label or marking on the cardboard box that it needed refrigeration. Even then when I opened the package, the ice or dry ice was melted.
The crab cakes were not well seasoned at all. I grew up on the East Coast and I know what Maryland crab tastes like. The lobster wasn't much better. Chewy and unusually difficult to get out of the shell.”
Thank you for your review, Barbara. We're truly sorry to hear about your experience. Your feedback is invaluable in helping us improve. If you have any further concerns or feedback, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or call us at 1-877-867-6851. Thank you for bringing this to our attention.
“They were edible and that is the most positive thing I can say. A friend who dined iwth me and my husband who is not familiar with crab cakes thought they were OK.”